• Resolved macdalor

    (@macdalor)


    initially got the “Google Kit :Error: Account token is missing” error but after manually creating the analytic account in google Kit Site is showing “Analytics is connected” along with a green light within wordpress.
    BUT, although there is a green light, it is stuck on “Analytics Gathering Data”…

    Thank you for your help
    David

    site health:

    
    ### wp-core ###
    
    version: 5.4.2
    site_language: fr_FR
    user_language: fr_FR
    timezone: Europe/Paris
    permalink: /%postname%/
    https_status: false
    user_registration: 0
    default_comment_status: closed
    multisite: false
    user_count: 1
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /home/electrof/vibration.fm
    wordpress_size: 64,99 MB (68145063 bytes)
    uploads_path: /home/electrof/vibration.fm/wp-content/uploads
    uploads_size: 6,06 MB (6353241 bytes)
    themes_path: /home/electrof/vibration.fm/wp-content/themes
    themes_size: 9,35 MB (9806110 bytes)
    plugins_path: /home/electrof/vibration.fm/wp-content/plugins
    plugins_size: 69,14 MB (72495474 bytes)
    database_size: 3,81 MB (3997696 bytes)
    total_size: 153,35 MB (160797584 bytes)
    
    ### wp-active-theme ###
    
    name: Astra (astra)
    version: 2.5.1
    author: Brainstorm Force
    author_website: https://wpastra.com/about/
    parent_theme: none
    theme_features: core-block-patterns, astra_hooks, align-wide, automatic-feed-links, title-tag, post-thumbnails, html5, post-formats, custom-logo, customize-selective-refresh-widgets, editor-style, woocommerce, amp, infinite-scroll, widgets, menus
    theme_path: /home/electrof/vibration.fm/wp-content/themes/astra
    
    ### wp-themes-inactive (4) ###
    
    Twenty Nineteen: version: 1.6, author: L’équipe WordPress
    Twenty Seventeen: version: 2.3, author: l’équipe WordPress
    Twenty Sixteen: version: 2.1, author: l'équipe WordPress
    Twenty Twenty: version: 1.4, author: L’équipe WordPress
    
    ### wp-plugins-active (8) ###
    
    Advanced WordPress Backgrounds: version: 1.6.5, author: nK
    DZS ZoomSounds: version: 5.89, author: Digital Zoom Studio
    Gutenberg: version: 8.6.1, author: Gutenberg Team
    Jetpack by WordPress.com: version: 8.8, author: Automattic
    SecuPress Free — WordPress Security: version: 1.4.12, author: SecuPress
    Site Kit by Google: version: 1.13.0, author: Google
    Sucuri Security - Auditing, Malware Scanner and Hardening: version: 1.8.24, author: Sucuri Inc.
    Wordfence Security: version: 7.4.9, author: Wordfence
    
    ### wp-plugins-inactive (2) ###
    
    WordPress Importer: version: 0.7, author: wordpressdotorg
    WP All Import: version: 3.5.3, author: Soflyy
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1673
    imagemagick_version: ImageMagick 6.8.9-9 Q16 i586 2019-12-29 https://www.imagemagick.org
    imagick_limits: 
    	imagick::RESOURCETYPE_AREA: 
    	imagick::RESOURCETYPE_DISK: -1
    	imagick::RESOURCETYPE_FILE: 15000
    	imagick::RESOURCETYPE_MAP: 
    	imagick::RESOURCETYPE_MEMORY: 
    	imagick::RESOURCETYPE_THREAD: 12
    gd_version: bundled (2.1.0 compatible)
    ghostscript_version: 9.26
    
    ### wp-server ###
    
    server_architecture: Linux 4.14.154-ovh-vps-grsec-zfs-classid x86_64
    httpd_software: Apache
    php_version: 7.3.18
    php_sapi: fpm-fcgi
    max_input_variables: 16000
    time_limit: 300
    memory_limit: 512M
    max_input_time: -1
    upload_max_size: 128M
    php_post_max_size: 130M
    curl_version: 7.38.0 OpenSSL/1.0.1t
    suhosin: false
    imagick_availability: true
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 5.6.48-log
    client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/electrof/vibration.fm/wp-content
    WP_PLUGIN_DIR: /home/electrof/vibration.fm/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 512M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: false
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    
    ### jetpack ###
    
    site_id: 181135068
    ssl_cert: No
    time_diff: undefined
    version_option: 8.8:1596576643
    old_version: 8.8:1596576643
    public: Public
    master_user: #1 Vibration ([email protected])
    current_user: #1 Vibration ([email protected])
    tokens_set: Blog User
    blog_token: DiCPJ!G*#MNoDKeW3ycw&LqMG5i^gCVp
    user_token: jJRwdSY@6l&L4VE&*xr#f3xGs4mD(nbu
    version: 8.8
    jp_plugin_dir: /home/electrof/vibration.fm/wp-content/plugins/jetpack/
    plan: free
    HTTP_HOST: vibration.fm
    SERVER_PORT: 80
    HTTP_FORWARDED: for=77.109.77.237; proto=http; host=vibration.fm
    HTTP_X_FORWARDED_FOR: 77.109.77.237
    REMOTE_ADDR: 77.109.77.237
    protect_header: false
    full_sync: {"started":"Tue, 04 Aug 2020 21:31:33 +0000","finished":"Tue, 04 Aug 2020 21:31:42 +0000","progress":{"options":{"finished":true},"functions":{"finished":true},"constants":{"finished":true},"users":{"total":"1","sent":1,"finished":true,"last_sent":"1"}},"config":{"options":true,"functions":true,"constants":true,"users":[1]}}
    sync_size: undefined
    sync_lag: 0 seconds
    full_sync_size: undefined
    full_sync_lag: 0 seconds
    idc_urls: {"home":"http:\/\/vibration.fm","siteurl":"http:\/\/vibration.fm","WP_HOME":"","WP_SITEURL":""}
    idc_error_option: false
    idc_optin: true
    cxn_tests: All Pass.
    
    ### google-site-kit ###
    
    version: 1.13.0
    php_version: 7.3.18
    wp_version: 5.4.2
    reference_url: https://vibration.fm
    amp_mode: no
    site_status: connected-site
    user_status: authenticated
    active_modules: site-verification, search-console, analytics
    required_scopes: 
    	openid: ?
    	https://www.googleapis.com/auth/userinfo.profile: ?
    	https://www.googleapis.com/auth/userinfo.email: ?
    	https://www.googleapis.com/auth/siteverification: ?
    	https://www.googleapis.com/auth/webmasters: ?
    	https://www.googleapis.com/auth/analytics.readonly: ?
    search_console_property: https://vibration.fm/
    analytics_account_id: 1745?????
    analytics_property_id: UA-1745???????
    analytics_profile_id: 2257?????
    analytics_use_snippet: yes
    
    

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out, hopefully we can assist. If you’ve just added Analytics to your site it can take some time for your dashboards to start to populate. Looking at your Site Health information the setup seems fine I can check back with you in a few days to ensure everything is working as expected.

    In relation to the “Account token is missing” error you encountered, did you encounter this using the current version of Site Kit? Users reported the same issue with previous versions of the plugin as you can see below:
    https://github.com/google/site-kit-wp/issues/1632

    @macdalor since we have not heard from you, I am marking your topic as resolved. Please open a new support topic if you should have any further concerns.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Analytics Gathering Data’ is closed to new replies.