• Resolved fotokart

    (@fotokart)


    Hi,

    “All reviews” Woocommerce block in our “About Us” page has suddenly disappeared. Although we see the reviews in admin page, they are not showing on the site.
    https://ibb.co/Vt8pjpG

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Albert Juhé Lluveras

    (@aljullu)

    Hi there,

    I just tested it in a site I own and it seems to work fine for me. Could you give us some more details about your store? In particular, I would like to you the versions you use of:

    * WordPress
    * WooCommerce
    * WooCommerce Blocks

    Thank you in advance!

    Thread Starter fotokart

    (@fotokart)

    Hi @aljullu

    * WordPress 5.4.2
    * Woocommerce 4.3.1
    * WooCommerce Blocks 3.1.0

    Thanks.

    Plugin Support Mike Straw

    (@mikestraw)

    hi @fotokart ,

    If you switch to the Storefront theme do the reviews appear?

    I’m seeing several JavaScript errors when I navigate to that particular page:

    JavaScript errors
    Link to image: https://d.pr/i/uNFuW5

    This can happen for a couple reasons. First, if you have a caching or optimization plugin that minifies JavaScript, it can errors like this. This page has details on checking your settings for those plugins.

    This kind of problem can also caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Let us know what you find!

    Plugin Support Mike Straw

    (@mikestraw)

    Hi @fotokart ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘All Reviews Block Not Showing’ is closed to new replies.