shipping zonesnot displaying onwoocommerce settings

  • Resolved wpdummy13

    (@wpdummy13)


    4 years, 6 months ago

    Hi

    I have recently uninstalled/reinstalled woocommerce and now shipping zones are not displayed when I go to Woocommerce>Settings>Shipping>Shipping zones. It seems to be working fine when I make a purchase on my (still under construction) website, but if I want to change anything, I can’t because they aren’t listed in the settings page.
    When I do try to add a shipping zone, the ‘Save changes’ button looks faded out, so can’t save and if I try to add a shipping method, the entry fields all go blank.
    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    I haven’t been able to reproduce this behavior on a site of my own, which leads me to believe you might be experiencing a conflict. To check for that, you’ll want to temporarily switch your theme to Storefront. Then, disable all plugins on the site except for WooCommerce, and test for the issue.

    If the issue is gone, you’ll then have to re-enable features one by one, while testing for the issue; until you find out which one is causing this behavior.

    We recommend that these steps are taken on a staging site, which is a clone of your live site that you can modify without risking making any permanent damage to your live site. You can create it using a plugin like WP-Staging.

    • This reply was modified 4 years, 6 months ago by Fernando a11n.
    Thread Starter wpdummy13

    (@wpdummy13)

    Thanks Fernando. It was a plugin conflict. Thanks again!

Viewing 2 replies - 1 through 2 (of 2 total)
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