All inbound messages considered spam using CF7 and Recaptcha 3

  • Since 2 days ago my website contact forms no longer send messages. I determined that it considers ALL submissions to be spam. Users get the orange box with “There was an error trying to send your message. Please try again later.” message when they click “Send”.

    Nothing changed in my website to cause this. I use recaptcha v3, CF7, Honeypot, and Flamingo. All plugins are up-to-date. Any ideas what is causing this?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • I have the same problem Use this workaround until the publisher offers a fix.

    Insert the 3rd line in the function spam() in the file submissions.php

    
private function spam() {
    $spam = false;
    return $spam;

    I have the same problem on 25+ sites.

    I’ve found that creating a new recaptcha for each site solves the problem.

    To do this, delete the recaptcha at https://www.google.com/recaptcha/admin, create a new recaptcha, and copy the site key and secret key into the fields in CF7 Integration in the WP admin.

    I found my issue to be a problem with the recaptcha plugin. This one worked for me. reCaptcha v2 for Contact Form 7

    There is a new version of CF7 (5.2.2) released this week. Does anyone know if the issue on this thread was fixed?

    Iamhere

    (@iamhere)

    I had the same issue and want to share my fix:

    I kept getting the orange box (and so did all my customers!) which according to the CF7 documentation, meant that it was seeing it as spam. In Flamingo, all messages were marked as spam, even all the legitimate ones.

    It was all working fine for several months, but seemed to be very random issue. After 2 hours of debugging, figured out that issue was that Google had become corrupt (pun intended) and so I deleted the recaptcha account for the troublesome site, (was using version 3) inside Google recaptcha admin and then recreated an entirely new recaptcha account for the site using V3 keys. Then remove the V3 keys from the CF7 integration and add the new ones and then test again….

    Result: it worked immediately. Panic over! So recommend to try the above as a first stop!

    Hope that helps you.

Viewing 5 replies - 1 through 5 (of 5 total)
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