• Resolved Apostolos Gazepis

    (@gazepisapostolos)


    Hi all – I ve updated the wordpress core to the 5.5 and also make an update to the agama theme to the latest, form then the customizer not work at all. The menu on the left in the customizer does not appear except the get pro button and on the right does not generate the preview. Does anyone has encountered the same problem or having fixed it? I have already try to deactivated plugins but nothing happens in the console I got some error in the jquery, thank you in advanced for any help on this

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 32 total)
  • Theme Author themevision

    (@themevision)

    Hello @gazepisapostolos !

    The problem you describe can easily be caused by incompatibility with some of the currently active plugins.

    If you want to discover what exact plugin causes the error, you can temporarily disable all the active plugins, then if the problem is fixed, activate the plugins one by one until the problem reoccurs, so on that way, you will find the problematic plugin(s), then replace it with some similar or let us know what exact plugin causes the error, so we can try to fix the incompatibility.

    Regards

    Thread Starter Apostolos Gazepis

    (@gazepisapostolos)

    Thank you @themevision for your prompt response, I ‘ve tried it twice but the problem continues, I am attaching here the errors I got in the console

    https://snipboard.io/8PZgu2.jpg

    Have the same problem: AGAMA updated, Customizer gone and on every page of the website the warning: FRONT PAGE BOXES

    Warning
    : Invalid argument supplied for foreach() in
    /var/www/web108/htdocs/wp-content/themes/agama/framework/class-agama-frontpage-boxes.php
    on line
    190

    Hello everyone,

    I’m gonna test those statements and prepare a quick theme update.

    Regards

    Can anyone from you guys show me your active plugins page screenshot?

    Can do – will make a list because I can′t make a screenshot right now

    Hi Jerry,

    here ist a list of our active PlugIns and their version.

    A3 Lazy Load V. 2.4.1
    All in One SEO Pack V. 3.6.2
    Broken Link Checker V1.11.13
    Classic Editor V. 1.6
    Contact Form V. 5.2.1
    PDF Embedder V. 4.6
    Really Simple Captcha V. 2.0.2.
    Responsive Lightbox & Gallery V. 2.2.3.1
    Tiny MCE Advanced V. 5.5.0
    Title Remover V. 1.2.1
    Wordpress Datenbank Backup V. 2.3.3
    WP Mailto Links V. 3.1.2.
    WP Migrate DB V. 1.0.15
    WP-Members V. 3.3.5.1

    Thanks for your help on this and rgds.

    Hello.

    Without plugins, PHP 7.4.1 or 7.3.5 it’s the same probleme.

    On local site with Localbyflywheel.

    Thread Starter Apostolos Gazepis

    (@gazepisapostolos)

    Hi @jerryscg, thank you for all the help,

    I am sending here the plugins I am using also, may it helps:

    All-in-One Addons for Elementor – WidgetKit Version 2.3.6

    Classic Editor Version 1.6

    Contact Form 7 Version 5.2.1

    Elementor Version 2.9.14

    Email Address Encoder Version 1.0.21

    Enable auto-updates

    Essential Addons for Elementor Version 4.2.0

    Flamingo Version 2.2

    GDPR Cookie Consent Version 1.9.0

    Google Analytics Germanized Version 1.5.5

    LoginPress – Customizing the WordPress Login Version 1.4.6

    ManageWP – Worker Version 4.9.7

    Really Simple SSL Version 3.3.4

    Simple Calendar Version 3.1.31

    Wordfence Security Version 7.4.10

    Yoast SEO Version 14.7

    @philyon

    Strange I’m using Local by Fly with the same environment + clean WordPress + Agama and I cannot reproduce the same issue.

    Can you please copy your server details from the next location?
    wp-admin/site-health.php?tab=debug

    In French version, my native language, sorry …

    Architecture serveur Windows NT 10.0 i586
    Serveur web nginx/1.16.0
    Version de PHP 7.4.1 (ne prend pas en charge les valeurs 64 bits)
    PHP SAPI cgi-fcgi
    Valeur maximale des variables PHP 4000
    Limite d’exécution PHP 1200
    Limite de mémoire PHP 256M
    Temps d’entrée max 600
    Upload max filesize 300M
    PHP post max size 1000M
    version de cURL 7.67.0 OpenSSL/1.1.1d
    SUHOSIN est-il installé ? Non
    La bibliothèque Imagick est-elle disponible ? Oui
    Les permaliens sont-ils pris en charge ? Oui
    Règles du .htaccess Votre fichier .htaccess ne contient que des fonctionnalités du c?ur WordPress.

    Hello there, i have the same issue today.

    I tried to fix this by removing all my plugins, but didn’t work.

    Can be due to the new WordPress 5.5 update?

    Kind regards

    —–

    WordPress
    Version 5.5
    Langue du site fr_FR
    Langue de l’utilisateur fr_FR
    Fuseau horaire +01:00
    URL de la page d’accueil https://mccguilde.online
    URL du site https://mccguilde.online
    Structure des permaliens /%postname%/
    Est-ce que ce site utilise HTTPS ? Oui
    Tout le monde peut-il s’inscrire sur ce site ? Oui
    Ce site décourage-t-il les moteurs de recherche ? Non
    état par défaut des commentaires Ouvert
    S’agit-il d’un multisite ? Non
    Nombre d’utilisatrices et d’utilisateurs 20
    Communication avec www.ads-software.com www.ads-software.com est accessible

    —–

    Architecture serveur Linux 3.10.0-962.3.2.lve1.5.38.el7.x86_64 x86_64
    Serveur web LiteSpeed
    Version de PHP 7.3.20 (Supporte les valeurs 64 bits)
    PHP SAPI litespeed
    Valeur maximale des variables PHP 5000
    Limite d’exécution PHP 120
    Limite de mémoire PHP 256M
    Temps d’entrée max 120
    Upload max filesize 128M
    PHP post max size 128M
    version de cURL 7.62.0 OpenSSL/1.0.2k
    SUHOSIN est-il installé ? Non
    La bibliothèque Imagick est-elle disponible ? Oui
    Les permaliens sont-ils pris en charge ? Oui
    Règles du .htaccess Des règles personnalisées ont été ajoutées à votre fichier .htaccess.

    • This reply was modified 4 years, 3 months ago by Kales7684.
    • This reply was modified 4 years, 3 months ago by Kales7684.
    Thread Starter Apostolos Gazepis

    (@gazepisapostolos)

    Server architecture Linux 3.10.0-962.3.2.lve1.5.35.el7.x86_64 x86_64
    Web server LiteSpeed
    PHP version 7.2.32 (Supports 64bit values)
    PHP SAPI litespeed
    PHP max input variables 4000
    PHP time limit 180
    PHP memory limit 256M
    Max input time 120
    Upload max filesize 64M
    PHP post max size 64M
    cURL version 7.71.0 OpenSSL/1.1.1g
    Is SUHOSIN installed? No
    Is the Imagick library available? Yes
    Are pretty permalinks supported? Yes
    .htaccess rules Custom rules have been added to your .htaccess file.

    The only thing i notice is, all ppl with this issue are french. Maybe there’s something to check on this way?

    • This reply was modified 4 years, 3 months ago by Kales7684.

    I downgraded Agama to 15.7 with wp rollback (https://fr.www.ads-software.com/plugins/wp-rollback/) and it works. If it can help

Viewing 15 replies - 1 through 15 (of 32 total)
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