Salutation not visible

  • Resolved archarly

    (@archarly)


    4 years, 6 months ago

    Hi,

    the salutation field is not shown neither in the checkout or customer account.

    i work with the following versions:
    – Checkout Manager for WooCommerce: Version 5.2.0
    – WooCommerce: Version 4.3.3
    – Germanized für WooCommerce: Version 3.1.12
    – Germanized für WooCommerce Pro: Version 2.1.5

    thanks for help and great feature. Would donate for this plug-in if it would work.

    best,
    Anina

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author FAKTOR VIER

    (@faktorvier)

    Hi @archarly

    Thanks for the feedback!

    We’ll look into the problem as soon as possible. Most likely there’s a conflict with the “Checkout Manager for WooCommerce” plugin. We will contact you as soon as we have found the problem.

    Plugin Author FAKTOR VIER

    (@faktorvier)

    Hey @archarly

    A quick update on this problem: As expected, the issue is caused by “Checkout Manager for WooCommerce”. It’s because the Checkout Manager doesn’t accept any other custom checkout fields and removes all possibility to add new ones. It just removes all previously added fields from our plugin and disables the possiblity to add them after their fields. At the current state it’s not possible to get this two plugins to work. We’ll try to contact the plugin author and look if there’s something they can do to open up a little more for other plugins to work.

    Sorry about that… We let you know if we get any news on this issue.

    Plugin Author FAKTOR VIER

    (@faktorvier)

    Hi @archarly

    Sadly, we still haven’t received any feedback from the plugin developer. I hope you found another way to solve this or work around this problem. There’s nothing we can do at the moment.

Viewing 3 replies - 1 through 3 (of 3 total)
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