GALLERY NOT DISPLAYING

  • Resolved Paul Miller

    (@millermixing)


    4 years, 3 months ago

    Hi, I was trying to use Modula widget in Elementor and hope you can please help. I have managed to create a Modula Gallery from the wordpress dashboard and when I go into Elementor I can see it there but when I try to drag and drop it onto the page all that happens is a large white space appears where there should presumably be images/gallery but none are displayed. I’m using Generate Press Theme with Elementor and the page is set to “boxed” 1200 pixels with “no gap”.

    Many thanks for any input you might be able to provide

    Paul

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Razvan Aldea

    (@raldea89)

    Hello @millermixing ,

    Sorry for the inconvenience. A fix for this will be available in the upcoming update, which will be launched real soon.

    Have a great day!
    Razvan

    Thread Starter Paul Miller

    (@millermixing)

    Ok, thank you…I’ll keep the modula plugin and try it later when things are sorted. best

    Hi Paul!
    Wanted to let you that we released Modula 2.3.6 and this bug is fixed.
    Please update and let me know.

    Warmly,
    Mihaela

    Thread Starter Paul Miller

    (@millermixing)

    Hi Mihaela,

    Thank you for letting me know…I will update and test it and let you know.

    best

    Paul

    Thread Starter Paul Miller

    (@millermixing)

    Hi Mihaela,

    Unfortunately now after updating the plugin I can’t even see the gallery from the “select/search gallery” drop down box from within Elementor…so there is only “none” as an option.

    best

    Paul

    Hi Paul,

    Just tried this on my end but I was unable to replicate the same issue.
    Can you please let me know what version of WordPress and Elementor do you have installed?

    Thank you,
    Mihaela

    Thread Starter Paul Miller

    (@millermixing)

    Hi Mihaela,

    The wordpress version is 5.5. Elementor is 2.9.14 and the generate press theme is 2.4.2.

    I see also the heading of the post related to my issue says RESOLVED which of course at this time is incorrect so I thought you may wish to change its status to reflect the true situation here.

    Thanks for your help.

    best

    Paul

    Hello @millermixing ,

    Thank you for explaining!
    We tested your entire problem and it might be an issue caused by a plugin or your theme.
    I recommend installing this plugin: https://www.ads-software.com/plugins/health-check/
    After you install and activate the above plugin it has a Troubleshooting mode which allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website.

    Go to its troubleshoot mode and only activate Modula Gallery & Elementor and see if it works correctly with a default WordPress theme (Twenty Nineteen for example) and no other plugins.

    Please let me know how it goes and what you find!

    We apologize for this issue, but we are focused on resolving it !

    All the best,
    Marian

    Thread Starter Paul Miller

    (@millermixing)

    Hi marian,

    Thank you for your advice and reassurance which is very welcome. I have been busy today sorting the rest of my website but wanted to message you and say that I will indeed try your suggested steps and let you know the outcome. Many thanks

    Paul

Viewing 9 replies - 1 through 9 (of 9 total)
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