Variable products not showing prices
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HI Guys, I am having an issue with all of my variable products, on the product page usually when you change the size/fabric type drop down the prices will change. This has stopped working and not happening at all now, in fact it is not showing the price at all. But if you choose a fabric type/size and add it to cart you can see the price in the cart.(just not on the product page which I really need for people to see the prices as the sizes/fabric types change)
Has anyone had this issue? I have deactivated plugins and reactivated them, it does not seem like a plug in conflict as this did not fix the problem. I also lot my top bar info (this was after the recent updates). I have rolled back to previous versions of WC and WordPress and still the issues were not fixed.
The page I need help with: [log in to see the link]
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Hello @colourcascadefabrics,
Can you share the URL to a variable product on your site where no prices are visible?
And could you please share a copy of your site’s System Status? You can find it via WooCommerce → Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
Thanks for your reply, here is a link to a variable product:
https://www.colourcascadefabrics.com.au/product/aurora/
Here is the System Status:
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Hi there,
Just to make sure – do you have more than 30 variations on that product? Is the price updating as expected on products where you have fewer than 30 variations?
The reason I’m asking is that the symptoms you’re describing (especially after a conflict test of disabling plugins didn’t help), sounds similar to these instances:
Hi RK, I’ve had this website for 8 years with no problems with the amount of variations, it just happened recently with the updates.
Ah, thanks for confirming that – in that case it does sound odd indeed that it just started happening.
Just to make sure, is the same thing happening when temporarily switching to a default theme like TwentyTwenty or Storefront?
I haven’t tried that yet, I will go and see what happens.
Hey guys, as luck would have it, an article about this plugin just popped up on my newsfeed, so I installed it, and the variations are all working now!
https://www.ads-software.com/plugins/enable-jquery-migrate-helper/
Good morning!
I’ve had exactly the same problem for a few days now. We have an online shop with a custom template and several plugins to manage WooCommerce.
Since always the variable products showed the price of the variation and now they don’t.I have tried uninstalling those plugins and other plugins that have not been tested with the current version of WooCommerce, I have also tried going back to a previous version of WooCommerce and removing custom scripts and code pieces from the functions.php file but it still doesn’t work.
Is it possible that there is some incompatibility between WordPress 5.5.1 and WooCommerce 4.5.1?
Here our website: https://rointe.com/uk/d-series-digital-electric-wifi-radiator-770w/
I’ll pass you the current configuration we have, plugins and the status report diagnosis:
Thanks a lot!!
//Ver WP 5.5.1
//Ver WooCommerce 4.5.1
//Some Plugins
Enable jQuery Migrate Helper (installed)
WooCommerce – Show only lowest prices in variable products (installed)
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product_variation: 268 revision: 3167 saswp: 2 search-filter-widget: 1 shop_coupon: 7 shop_order: 547 shop_order_refund: 12 wcct_countdown: 2 wpcf7_contact_form: 8 wpsl_stores: 1231 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (51) ### Google Tag Manager for WordPress: by Thomas Geiger – 1.11.5 – Installed version not tested with active version of WooCommerce 4.5.1 Official Facebook Pixel: by Facebook – 2.2.0 Popup Maker - Advanced Theme Builder: by WP Popup Maker – 1.1.6 Popup Maker - Exit Intent Popups: by WP Popup Maker – 1.4.0 Popup Maker: by Popup Maker – 1.11.2 Product GTIN (EAN, UPC, ISBN) for WooCommerce: by Emanuela Castorina – 1.0.9 – Installed version not tested with active version of WooCommerce 4.5.1 Redsys WooCommerce: by Redsys – 3.0.1 – Installed version not tested with active version of WooCommerce 4.5.1 Rointe Custom Post Types: by – 1.0.0 Rointe Product Registration: by Tretanto – 0.1 Trustpilot-reviews: by Trustpilot – 2.5.808 – Installed version not tested with active version of WooCommerce 4.5.1 Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.5 – Installed version not tested with active version of WooCommerce 4.5.1 WOOF - WooCommerce Products Filter: by realmag777 – 1.2.4.1 – Installed version not tested with active version of WooCommerce 4.5.1 Yoast SEO: by Team Yoast – 14.9 – Installed version not tested with active version of WooCommerce 4.5.1 WP Mail SMTP: by WPForms – 2.3.1 Advanced Cron Manager: by BracketSpace – 2.4.0 Advanced Custom Fields PRO: by Elliot Condon – 5.9.1 Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.3 – Installed version not tested with active version of WooCommerce 4.5.1 Google Tag Manager for WordPress: by Thomas Geiger – 1.11.5 – Installed version not tested with active version of WooCommerce 4.5.1 Gravity Forms: by rocketgenius – 2.2.5 Gravity Forms User Registration Add-On: by rocketgenius – 3.7 Loco Translate: by Tim Whitlock – 2.4.3 ManageWP - Worker: by GoDaddy – 4.9.7 Members: by MemberPress – 3.1.1 Official Facebook Pixel: by Facebook – 2.2.0 Real Time Validation for Gravity Forms: by Wisetr – 1.7.0 WooCommerce: by Automattic – 4.5.1 Yoast SEO: by Team Yoast – 14.9 – Installed version not tested with active version of WooCommerce 4.5.1 WP Store Locator: by Tijmen Smit – 2.2.233 WP Mail SMTP: by WPForms – 2.3.1 Product Review Container: by eKomi – 2.3.0 Rointe Custom Post Types: by – 1.0.0 Rointe Product Registration: by Tretanto – 0.1 Smartsupp Live Chat: by Smartsupp – 3.4 – Installed version not tested with active version of WooCommerce 4.5.1 Tretanto: WP logging: by – Redsys WooCommerce: by Redsys – 3.0.1 – Installed version not tested with active version of WooCommerce 4.5.1 WOOF - WooCommerce Products Filter: by realmag777 – 1.2.4.1 – Installed version not tested with active version of WooCommerce 4.5.1 WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.0.3 – Installed version not tested with active version of WooCommerce 4.5.1 Abandoned Basket Lite for WooCommerce: by Tyche Softwares – 5.8.1 – Installed version not tested with active version of WooCommerce 4.5.1 Asesor de Cookies RGPD: by Carlos Doral Pérez – 0.31 Trustpilot-reviews: by Trustpilot – 2.5.808 – Installed version not tested with active version of WooCommerce 4.5.1 Table of Contents Plus: by Michael Tran – 2002 Wordfence Security: by Wordfence – 7.4.11 Delightful Downloads: by Ashley Rich – 1.6.6 Elementor: by Elementor.com – 3.0.6 Autoptimize: by Frank Goossens (futtta) – 2.7.7 Really Simple SSL: by Really Simple Plugins – 3.3.5 Premmerce Permalink Manager for WooCommerce: by premmerce – 2.2.0 – Installed version not tested with active version of WooCommerce 4.5.1 Elementor Pro: by Elementor.com – 3.0.3 Enable jQuery Migrate Helper: by The WordPress Team – 1.0.1 WooCommerce - Show only lowest prices in variable products: by Fernando Tellado – 0.9.24 Variation Swatches for WooCommerce: by Emran Ahmed – 1.0.86 – Installed version not tested with active version of WooCommerce 4.5.1 ### Inactive Plugins (4) ### Facebook for WooCommerce: by Facebook – 1.9.11 – Installed version not tested with active version of WooCommerce 4.5.1 Finale - WooCommerce Sales Countdown Timer & Discount Plugin: by XLPlugins – 2.17.1 – Installed version not tested with active version of WooCommerce 4.5.1 WooCommerce Admin: by WooCommerce – 1.3.2 – Installed version not tested with active version of WooCommerce 4.5.1 Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 3.2.5 ### Must Use Plugins (3) ### Elementor Safe Mode: by Elementor.com – 1.0.0 ManageWP - Worker Loader: by GoDaddy – WP Migrate DB Compatibility: by Delicious Brains – 1.2 ### Settings ### API Enabled: – Force SSL: – Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) variation (variation) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #2607 - /shop/ Basket: #27 - /basket/ Checkout: #28 - /complete-purchase/ My account: #29 - /my-account/ Terms and conditions: #21161 - /terms-and-conditions/ ### Theme ### Name: Rointe Global Version: 1.0.0 Author URL: https://tretanto.com Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Archive Template: Your theme has a woocommerce.php file. You will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: rointe-global-theme/woocommerce/emails/admin-new-order.php rointe-global-theme/woocommerce/global/quantity-input.php version 3.6.0 is out of date. The core version is 4.0.0 rointe-global-theme/woocommerce/myaccount/navigation.php rointe-global-theme/woocommerce/single-product/add-to-cart/simple.php rointe-global-theme/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php rointe-global-theme/woocommerce/single-product/add-to-cart/variation.php rointe-global-theme/woocommerce/single-product/price.php rointe-global-theme/woocommerce/single-product/short-description.php Outdated Templates: ? 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I am facing the same problem lately. I am using “smart variation swatches” plugin. It asks for a css class to be used to show the price. I had input class named “price” there. But it is showing “Availability: In Stock” instead of both price range and individual price of variations.
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