• Resolved chrisjako

    (@chrisjako)


    As per title, in hope developers do something about it, had to revert to 4.3.3 to get it working again

Viewing 4 replies - 1 through 4 (of 4 total)
  • Downgrade to previous version

    Plugin Support mouli a11n

    (@mouli)

    I suggest that you update WooCommerce to 4.4.1 and Stripe to 4.5.2 and test.
    If you are still experiencing this issue I suggest that you perform a conflict test.
    Issues like this may be caused by either a conflict with your theme or with another plugin. You can read more about plugin and theme conflicts here:
    https://docs.woocommerce.com/document/woocommerce-self-service-guide/

    The best way to determine if the issue is being caused by a theme and/or plugin is to do the following:

    1. Temporarily switch your theme back to the Storefront (https://www.woocommerce.com/storefront/) or TwentyNineteen (https://www.ads-software.com/themes/twentynineteen/) Theme.
    2. Disable all plugins except for WooCommerce and Stripe.
    3. Test to see if the issue has been resolved.

    If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until you find the one causing the conflict.

    If doing this on your live site is not possible, can you create a duplicate site? We suggest using WP Staging (https://www.ads-software.com/plugins/wp-staging/) if your hosting provider does not offer a staging server as an option.

    I hope that helps you to figure it out.
    Feel free to get back to us if you have further questions.

    Thread Starter chrisjako

    (@chrisjako)

    I can confirm the latest woocommerce update to 4.4.1 fixes the issue

    Plugin Support mouli a11n

    (@mouli)

    This is great news so thank you for confirming.
    I will close this topic as solved for now, but if you ever need further assistance, feel free to get back to us.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘4.4.0 kills stripe gateway form fields’ is closed to new replies.