Dear pushoose83,
I truly feel your frustration as a co-user. I have also felt my only recourse is to give a negative review here. As Pro version works over Lite I believe it is the right place to express our misgivings. There will be more negative reviews soon I am told, by other users who talk to one another from across the globe.
Rashed, you really don’t understand how your company is affecting people’s lives, you have no doubt heard of the Butterfly Effect? I truly want Dokan to stop selling licenses until all critical bugs are sorted. It really is that bad and if this company were in the UK they would have been contacted by Trading Standards by now for a resolution.
It would go some way towards customer relations to offer all current Dokan Pro users a free annual renewal to assuage all the hours they have spent trying to figure out issues which are plugin related, they have felt like they are the crazy ones. Take some responsibility for the promises you make about your plugin? In many cases that is not enough to cover lost sales and revenue to Vendors who also joined our sites, the butterfly effect. You are already offering two years for the price of one in your marketing emails. You need to keep your current subscribers happy before getting new ones.
I will not be submitting any further support tickets so please don’t ask that I do Rashed.
Sorry for hijacking your review pushoose83 but I strongly believe Dokan need to be made to take responsibility for their pro version and if they can’t the lite version should be removed from the repository. Good luck with your next steps
