Dokan pro upgrade crash!

  • Resolved looknear

    (@looknear)


    4 years, 6 months ago

    dokan lite – latest – 3.0.9
    dokan pro – latest – 3.0.6
    can’t activate PRO. crash on activation.
    Clean install. empty website. not even an upgrade!

    Fatal error: Uncaught Error: Class ‘WeDevs\DokanPro\Brands\Hooks’ not found in /var/www/html/shop/wp-content/plugins/dokan-pro/dokan-pro.php:92 Stack trace: #0 /var/www/html/shop/wp-content/plugins/dokan-pro/dokan-pro.php(68): Dokan_Pro->__construct() #1 /var/www/html/shop/wp-content/plugins/dokan-pro/dokan-pro.php(711): Dokan_Pro::init() #2 /var/www/html/shop/wp-content/plugins/dokan-pro/dokan-pro.php(714): dokan_pro() #3 /var/www/html/shop/wp-admin/includes/plugin.php(2297): include(‘/var/www/html/s…’) #4 /var/www/html/shop/wp-admin/plugins.php(191): plugin_sandbox_scrape(‘dokan-pro/dokan…’) #5 {main} thrown in /var/www/html/shop/wp-content/plugins/dokan-pro/dokan-pro.php on line 92

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  • Hello @looknear ,

    Please do contact us with our support with your admin and FTP credentials. Our support engineers can help to figure out the problem.

    In our tests, we did not face such issues. It is advised that you contact us for your support when you are a Pro user. You paid for that support so make sure to get the benefits of it as well ??

    Thank you.

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