Bug with the gallery carousel view

  • Hello,

    I’ve recently started experiencing a strange bug with the portfolios on my art website. When opening a portfolio page (such as this one), the gallery of images looks normal and any edit I make to it updates it accordingly, but when clicking on a picture to open the “carousel” view, the pictures displayed in full-size are not the same. I suspect these different images correspond to the initial content of the portfolio folders, which I’ve updated many times since then, but I’m not absolutely certain.

    When I try creating new portfolio folders with contents similar to the ones I already have, the preview is either stuck on the “generating preview…” page forever, or the gallery displays fine but the carousel view corresponds to different pictures (the same as those of the page I linked above, actually).

    I unfortunately have no idea what could cause this issue (WordPress, Illustratr, me being bad with a keyboard…?), so I would really appreciate any tips or help.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter harkale

    (@harkale)

    Update: for some reason, deactivating the “polylang” plugin fixed this issue, at least for now (my website was available both in English and in French).

    • This reply was modified 4 years, 2 months ago by harkale.

    Hi there,

    The theme has no influence on how the gallery carousel works – that functionality is added to your site via the Jetpack plugin, so it sounds like this might be a conflict between Jetpack and Polylang.

    Try asking in the Polylang forums about this instead. This isn’t something we can fix from the theme’s end.

    Thread Starter harkale

    (@harkale)

    Hi,

    Sorry about the confusion, then.
    And I’ll ask on the Polylang forums, thank you!

    No need to apologize ??

    I hope Polylang is able to help you with this!

Viewing 4 replies - 1 through 4 (of 4 total)
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