great support

  • We just purchased the Pro version and are setting it up for multiple user types to log into partial content.

    This plugin does so much it took awhile for me to grasp it all but it is just what we needed.

    I have been pleasantly surprised will the staff and support that is given. Excellent! They know what they are doing and are committed to continuing to make the plugin better and do more.

    • This topic was modified 4 years, 6 months ago by jeannene. Reason: Plugin support from developers
    • This topic was modified 3 years, 12 months ago by jeannene. Reason: Plugin support from developers
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  • Hi @jeannene,

    Thanks for the feedback.

    Actually, our PPWP Free does work for partial content with Divi. Since it looks like a conflict or misconfiguration, can you please allow us to help you first?

    By the way, you’re the one who dropped us an email last month regarding Divi integration, aren’t you?

    If so, our team did reply to you around 10 days ago but haven’t heard back from you yet. Can you please double-check your email?

    Elena

    Thread Starter jeannene

    (@jeannene)

    Elena,
    Not a problem with the email but thanks for responding. And, yes some of my questions were answered in your email.

    I have been trying to get the free version to work before purchasing. The problem I am finding is the instructions for set up seem to be varied. One says to use a piece of code on top of the page and the other way not to.

    I’ll resend my unanswered questions.

    Thanks

    @jeannene,

    Thank you for your reply.

    I’m glad you got our email. We understand that the instructions for set up might look too technical for some users, especially the non-tech savvy.

    That’s why we are here to help. Our team will walk you through everything from A to Z to make sure our plugins work the way it should on your site.

    I’m convinced if you allow us to help, you won’t get disappointed, if not very satisfied, with our plugins – just like other thousands of users.

    Please resend your unanswered questions.

    It’s almost midnight here. We hope to get your email in the early morning.

    Our chat support is also available from 9 AM to 8 PM SGT.

    Elena.

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