Problems with locations

Hello,

On the Create Events Page, Please make sure to use a dropdown Physical Location and type the location name on the field Location Name: https://monosnap.com/file/fWo6zRM19LiQzpIdMa497iepDYs0oP

If in case the said field is not showing, Please go to: Events > Settings > General. Please enable Physical Location under “Location Types” https://take.ms/FZd3Z

Please also make sure that you have properly Added Google Maps API. Here’s our documentation for it:

https://wp-events-plugin.com/documentation/google-maps/
https://wp-events-plugin.com/documentation/google-maps/api-key/

Hello,

thanks for your answer but the Physical Location is enable. It gives two locations. If I tap the name from one I can’t select it. I see the searching symbol but nothing happens.

I tried with Google Maps API and it doesn’t work. I change to EM Open Streets and it doesn’t work, too.

Can you perhaps try the following to test for a possible plugin or theme conflict?

1. Make sure you’re using the latest EM and EM Pro Version (If you have)
2. Make sure your using at least PHP 7.1
3. To minimize possible plugin/theme conflict, Could you perhaps try and Install WP Safe Mode (https://www.ads-software.com/plugins/wp-safe-mode/)
– Activate and Enable Safe Mode. Please make sure that on the settings a twenty series theme is selected.
– When activated it would help you test as if the Website only plugin activated is EM and twentyseries theme
– After making sure that its working properly, You could start adding additional plugin on the list that is activated and test again until you see which plugin is causing the issue