Image Icon appears in list of galleries

  • Resolved Sandra Bieri

    (@sbieri7)


    4 years, 2 months ago

    Just a dumb thing, but I have several FooGalleries and when I look at the list of them in WordPress, one of the gallery’s “title thumbnail” just shows as an image icon. I wish there was a way to upload a screenshot of what I mean. I cleared all my caches but didn’t help. All software, theme and plugins are updated. Other than this, the gallery works fine.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author bradvin

    (@bradvin)

    Can you try setting the featured image when editing a gallery?

    You can take a screenshot and link to it using a free service like https://paste.pics/

    Thread Starter Sandra Bieri

    (@sbieri7)

    Hi, I did try that but it didn’t help. Here’s the image link – thank you for that helpful tool! https://paste.pics/39963a590bf5e9bb2069e6fd2e17099b

    Plugin Author bradvin

    (@bradvin)

    ok I see what you mean now – it is just for one gallery. This means it is having an issue with the first item in the gallery.

    Can you right click on the broken image to see what the URL is?

    Thread Starter Sandra Bieri

    (@sbieri7)

    Hmmm….if I right click on it, there is no option to see the URL, but if it’s the first image in my gallery, I can figure that out. What would be next?

    Plugin Author bradvin

    (@bradvin)

    You should still be able to look at the source to see what URL is causing the bad image

    Hi @sbieri7

    We haven’t heard from you in a while, so we presume the problem has been resolved and we’re closing this support ticket.

    However, if you are still experiencing the problem, then please open a new support ticket and we’ll help you come up with a working solution.

    Regards,
    Elvis.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Image Icon appears in list of galleries’ is closed to new replies.