No option for www & non-www

@ggus03 Hello,

This feature is now natively implemented in latest version. If both of your www & non-www domains are publicly accessible, then “Generate SSL for both www & non-www domain” option will show automatically. Otherwise, it will be hidden.

Hi Support,

I run a website that is both avalable under https://www.domain.de and domain.de.

The checkbox option to also generate the certificate for both domains is not shown.

What did I miss?

Cheers, Frank

@frank-j Hi Frank,

Try opening www & non-www version of your domain in browsers like Microsoft Edge. Make sure both are working. We can check on it if you provide your domain url.

Hi Support,

thanks for the quick reply.

1. I can reach the website with Edge under https://wettbretter.de.

2. As the certificate was not issued for https://www.wettbretter.de it cannot reach it.

3. When I go to https://www.wettbretter.de it will be redirected to https://wettbretter.de which is fine.

Cheers, Frank

@frank-j There must be some issue with your DNS. Even if you click on “proceed to unsecure site” on your www domain, it takes you to a wrong page i.e., a server default page and not your actual site.

Contacting your hosting support regarding this should help.

I’m having a related problem.

On my Windows laptop I can go to https://www.yogicwriting.com or https://yogicwriting.com or https://www.yogicwriting.com and they all get correctly forwarded to https://yogicwriting.com.

But on my iPhone, anything that includes the www (either http or https) gets to the “your connection is not private” screen. I’m at a loss. I don’t know where else to look.

I just changed the “Force HTTPS” from doing it via WordPress to doing it via htaccess hoping it would make a difference but it doesn’t.

Help!

I have the same problem. My domain reklmay-arek.pl has an A record pointing to server’s IP and a www.reklamy-arek.pl CNAME record pointing to reklamy-arek.pl. WordPress is set to https://www.reklamy-arek.pl and inputting both into browser works fine, but it seems the plugin offers me renewal only for non-www address. How could I convince it to create a both-addresses cert?

• This reply was modified 4 years, 1 month ago by wadimw.

My problem was solved by including www and non-www on the certificate. I use the WP-Encrypt plugin for SSL redirection. I went to the plug-ins dashboard, clicked on View Details, and in the FAQ section they tell you how to do it.

@wadimw We have implemented an override option to generate SSL for both www & non-www domain, but you will need to wait for next release in 1-2 days.

Thanks, the restored option sure did help. You may be interested in fact, that before update I went ahead and created a certificate just for non-www address (as Your plugin stated) but my server actually identified it as www-only certificate so the detection may be somewhat bugged.