Since last update CSV/XML export doesn’t work

  • Resolved patty2001

    (@patty2001)


    4 years, 3 months ago

    Hello,
    last time I tried the export was on 11. August and it works. Now on the first of September the export doesn’t work. It appears the loading bar and that’s it, nothing more.
    I tried a submission list with many entries and one with only two entries, no difference. I tried as well Firefox and Chrome it doesn’t change anything.
    My current Form Maker version is 2.13.26
    Wordpress 5.5

    Any ideas?
    Regards
    Patrick

Viewing 3 replies - 1 through 3 (of 3 total)

  • I have the same issue. I Will create my own post but wanted patty2001 to know they are not alone.

    I was able to fix this by paying for a license renewal. I hope this was just a flaw in the code and they are not requiring an active license to export, but if you absolutely need to export your submissions, you might consider renewing the license.

    Plugin Support Zhanna Khachatryan

    (@zhannak)

    Hi @patty2001,

    Thanks for your inquiry.

    Please update the plugin to the latest 2.13.41 version and the issue will be solved.

    If you’ll have any inquiries regarding how to get the latest premium version, then please, note that in the www.ads-software.com forum we are replying to the free product related question only. For the questions regarding the Premium version, please contact our support team using the following form.

Viewing 3 replies - 1 through 3 (of 3 total)
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