Fatal Error when updating plugin or WordPress

  • Resolved blackpugdesign

    (@blackpugdesign)


    4 years, 6 months ago

    We use the Ele Custom Skin plugin on two sites. Both of them recently threw fatal errors when autoupdated to the newest version of WordPress. After reverting to an earlier version of WordPress, attempting to update Elementor, Elementor Pro or Ele Custom Skin also causes a fatal error.

    Fatal error: Uncaught Error: Class ‘ElementorPro\Core\Utils’ not found in /public_html/wp-content/plugins/ele-custom-skin/theme-builder/conditions/loop.php:39

    Thanks for your help!

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hey there

    I just had the same error, It seems elementor pro changed the namespace of its classes. I did the following to fix this:

    Open wp-content/plugins/ele-custom-skin/theme-builder/conditions/loop.php
    On line 5 it says: “use ElementorPro\Core\Utils;”

    Change this to:
    use “ElementorPro\Classes\Utils;”

    Hopefully this is fixed in the next update of this plugin.

    Thread Starter blackpugdesign

    (@blackpugdesign)

    Thanks so much for this fix, denisdebacker! Will look out for the next update as well.

    @denisdebacker, how on earth did you even figure that out?? Thank you so much!

    Heyy @denisdebacker,

    The same has happened to me and I did what you said, but now my Elementor Pro keeps loading…

    Any piece of advice?

    Cheers mate!

    Hey @jpzenker

    Hard to say, the problem above always gives an error so the problem should lie elsewhere now. Be sure to check your logs for any hints.

Viewing 5 replies - 1 through 5 (of 5 total)
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