New Updating Causing Crash

  • Resolved sanil7

    (@sanil7)


    4 years, 2 months ago

    I updated the plugin to newer version today and as soon as I did my website starts crashing. I have disabled all the third-party plugins and still, the issue persists. The error is

    Trait ‘ElementsKit_lite\Widgets\Widget_Notice’ not found in /home/sonumobilestore/domains/sonumobilestore.com/public_html/wp-content/plugins/elementskit-lite/widgets/nav-menu/nav-menu.php on line 10

    Please help!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi,

    Thanks for contacting us. Our core development team are looking into this urgently and going to update you as soon as possible with the fix. Please stay with us, it will take little time.

    Thanks

    Plugin Contributor Emran

    (@emranio)

    We’re extremely sorry for the inconvenience. We already found the issue and planning an urgent release with the fix.

    Plugin Contributor Emran

    (@emranio)

    Hi @sanil7 ,
    We just released an update, can you please let us know if it fixes the issue?

    Hi @sanil7 ,

    Usually this type of issues come from a specific server because some servers follow case sensitive namespace strictly. That’s why you are getting that error for case insensitive namespace. So don’t worry, we have fixed it for you urgently and release an update. Please update the plugin as soon as possible. The issues will be gone right away.

    If still has the issues, please contact with our support help-desk(help.wpmet.com) with the details and we have already set the agents for fixing the problem very quickly.

    Thanks

    Hi @sanil7 ,

    Thanks for staying with us. We have already fixed that trait not found issue and released a new version 2.0.3. Please update our latest plugin it will solve the issues instantly.

    If still has the issues, Please contact with our support help-desk(help.wpmet.com) with your site details. We have lots of dedicated agents for solving the issues.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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