Hello @almahmoud,
I apologise for the delay in response here. I went ahead and tried to implement the shortcode after creating a template on e2pdf ([e2pdf-download id=”1″]) and that worked for me.
Usually, this could be a plugin conflict or theme conflict. Consider doing a plugin conflict test once on your lab site by just keeping the e2pdf and forminator plugin activated. If it works there, there is a conflict on the live site. Then you would need to make conflict the live site too.
About the other fields from e2pdf, I did try to make it work but that did not work on my end. This looks like something from the e2pdf plugin. As that is an extension not made by our team we are not aware how is that developed and the program structures too. I would suggest you check with the e2pdf plugin authors for the same if you are facing any issue while using them as they would be able to help you with this faster.
Thank you,
Prathamesh Palve