Shipping cost not adding to the total within checkout

  • Resolved tixdener

    (@tixdener)


    4 years, 6 months ago

    Hello!

    Please help. I have a woocommerce store configured to calculate shipping cost only after customer entered the address on checkout page but for some reason after calculating the shipping cost when you enterd the address – it is not adding to the total, it is adding only if switch payment method… What is wrong? Please look at screenshot https://snipboard.io/HNDWA6.jpg

    I tried to disable all plugins and switch themes – no effect.

    • This topic was modified 4 years, 6 months ago by tixdener.

    The page I need help with: [log in to see the link]

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  • Plugin Support EastOfWest a11n

    (@eastofwest)

    Hi there,

    Perhaps you have updated to the recently released WooCommerce 4.5.1, which fixed an issue that existed, which might also have solved your problem here.

    I tested your checkout with a Barcelona address, and the shipping cost was added to the total upon completion of the address. I didn’t have to do anything else.

    Image of the checkout page to illustrate shipping costs are being added correctly to the checkout total

    If you continue experiencing this issue, do let us know. Also share a copy of your site’s System Status Report with us? To find it, go to WooCommerce ? Status, select “Get system report” and then “Copy for support”.? Then paste it here in your response.

    Hi @tixdener ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread. .

    Good day, I’m having the same issue as the original poster. I have no idea how it was resolved, can I get some assistance please?

Viewing 3 replies - 1 through 3 (of 3 total)
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