blank page on customizr preview screen

  • When i try to customize my site or try to see a theme from live preview, shows me the left sidebar with choices (such as site identity, colors, menus etc.) but in the main screen shows me a blank white page. Not loading the live customization. I reinstal the wordpress but the problem is the same. Please help me.

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  • Помогите с сайтом https://atata.kz/

    Hi,

    It may due to Plugin Conflict or Error:

    A plugin conflict or code error can cause Customizer Preview to stop loading or part of it to stop working properly. Please follow these steps below,

    1. If you have a cache plugin or server cache. You need to purge it’s cache contents and disable it.
    2. De-active all your plugins.
    3. Clear your browser history and visit your Appearance -> Customize to see if it works.
    4. Re-activate one plugin at a time & test it.
    5. Clear your browser history and visit your Appearance -> Customize to see if it works.
    6. If you have found a plugin that breaks your Appearance -> Customize.
    – You can double check by activating only this plugin and deactivate all other plugins.
    – Visit Appearance -> Customize and see if it works.

    Thanks.

    Thread Starter giogoul

    (@giogoul)

    Thanks for your help. I try everything above but not working ??

    Please switch to default “Twentytwenty” theme and check the customize section, so that you can find if any issues with theme library and functions.

Viewing 4 replies - 1 through 4 (of 4 total)
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