• Resolved alinemaruyama

    (@alinemaruyama)


    I have recently updated with the new version from the Elementor and i had also download a new plugin called Polylang. And i tried to make it work and edit my post. When clicking to edit with elementor it loads a page but it’s full of bugs and error and i can’t edit.

    I deleted polylang and also elementor and reinstall elementor. I had followed the intruction form the Elementor website and turn off all my plugin to find my problem. But just with Element wasn#t working

Viewing 14 replies - 1 through 14 (of 14 total)
  • Elementor

    (@davidr90)

    Does this issue occur to you with a default WP theme (such as twenty-sixteen)?
    Please try switching your theme temporarily and see if you still see an issue with WP 5.3 and Elementor.

    Thread Starter alinemaruyama

    (@alinemaruyama)

    I had updated, i had disabled all plugin (except the Elementor). I dont know what to do more

    momo-fr

    (@momo-fr)

    Can you tell us your server configuration (php, MySQL) and memory allocation for WordPress?

    Thread Starter alinemaruyama

    (@alinemaruyama)

    @momo-fr sorry to ask, I am new about wordpress, where can i find this?

    momo-fr

    (@momo-fr)

    Ok, in admin WP go to Tools menu > Site Health > Info tab > Server.

    See PHP version and PHP memory limit please.

    Thread Starter alinemaruyama

    (@alinemaruyama)

    Your version of PHP (7.2.15) is out of date
    but i dont know how to update

    momo-fr

    (@momo-fr)

    Updates are normally done in your hosting account, where are you hosted?

    Thread Starter alinemaruyama

    (@alinemaruyama)

    Background updates are not working as expected!

    That is a critical point
    Your version of PHP (7.2.15) is out of date and doesnt show the limit

    Thread Starter alinemaruyama

    (@alinemaruyama)

    GoDaddy.com, LLC

    momo-fr

    (@momo-fr)

    I see this in specs hosting: PHP 7.2, 7.1, 7.0, 5.4-5.6. Not good. And the PHP memory limit?
    Try to contact GoDaddy support.

    Thread Starter alinemaruyama

    (@alinemaruyama)

    @momo-fr I contacted them, it is not about that. They said I have the lastest version. I still can not use my elementor

    rodrigoromano

    (@rodrigoromano)

    Hi Guys, I’m facing the same problem.
    I was doing a series of settings to speed up my site and after that, I tried to edit an Elementor page and was full of bugs and errors and impossible to edit.
    I tried to access also the elementor setup on WP admin and it’s like freeze, I can see all the information there but the buttons doesn’t work.

    Also, I deactivate all plugins and don’t work, and reinstalling elementor plugin doesnt work too…

    I copy the plugin System Info and seem’s there are some errors on it.
    I’ll be glad if you can help with that.
    Thanks in advance.

    == Server Environment ==
    Operating System: Linux
    Software: Apache
    MySQL version: MySQL Community Server (GPL) v5.6.44
    PHP Version: 7.2.20
    PHP Max Input Vars: 1000
    PHP Max Post Size: 32M
    GD Installed: Yes
    ZIP Installed: No
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 5.3
    Site URL: https://riophototours.com
    Home URL: https://riophototours.com
    WP Multisite: No
    Max Upload Size: 32 MB
    Memory limit: 512M
    Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    Language: en-US
    Timezone: America/Sao_Paulo
    Debug Mode: Inactive

    == Theme ==
    Name: Embark – Child Theme
    Version: 1.0
    Author: Themovation
    Child Theme: Yes
    Parent Theme Name: Embark
    Parent Theme Version: 1.3
    Parent Theme Author: Themovation

    == User ==
    Role: administrator
    WP Profile lang: en_US
    User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.108 Safari/537.36

    == Active Plugins ==
    Anti-Malware Security and Brute-Force Firewall
    Version: 4.19.44
    Author: Eli Scheetz

    Blackhole for Bad Bots
    Version: 2.7
    Author: Jeff Starr

    Contact Widgets
    Version: 1.7.0
    Author: GoDaddy

    Elementor
    Version: 2.7.4
    Author: Elementor.com

    Envato Market
    Version: 2.0.3
    Author: Envato

    Essential Addons for Elementor
    Version: 3.6.0
    Author: WPDeveloper

    Formidable Forms
    Version: 4.03.04
    Author: Strategy11

    GTmetrix for WordPress
    Version: 0.4.4
    Author: GTmetrix

    Health Check & Troubleshooting
    Version: 1.4.2
    Author: The www.ads-software.com community

    Image optimization service by Optimole
    Version: 2.2.5
    Author: Optimole

    Jetpack by WordPress.com
    Version: 7.9.1
    Author: Automattic

    Kirki Toolkit
    Version: 3.0.39
    Author: Ari Stathopoulos (@aristath)

    OptionTree
    Version: 2.7.3
    Author: Derek Herman

    Page Builder Widget Pack
    Version: 1.5.7
    Author: Themovation

    Simple Page Ordering
    Version: 2.3.2
    Author: Jake Goldman, 10up

    Smash Balloon Instagram Feed
    Version: 2.1.2
    Author: Smash Balloon

    Sucuri Security – Auditing, Malware Scanner and Hardening
    Version: 1.8.21
    Author: Sucuri Inc.

    W3 Total Cache
    Version: 0.11.0
    Author: BoldGrid

    Webcraftic Clearfy – WordPress optimization plugin
    Version: 1.6.2
    Author: Webcraftic <[email protected]>

    Widget Logic
    Version: 5.10.4
    Author: WPChef

    WP Content Copy Protection (Lite)
    Version: 2.0.1
    Author: Tyche Softwares

    WP Health (Formerly My WP Health Check)
    Version: 1.8.9
    Author: Frank Corso

    WP TripAdvisor Review Slider
    Version: 5.3
    Author: LJ Apps

    Yoast SEO
    Version: 12.5.1
    Author: Team Yoast

    == Must-Use Plugins ==
    Elementor Safe Mode
    Version: 1.0.0
    Author: Elementor.com

    == LogClear Log<span id=”elementor-clear-log”></span> ==

    Log: showing 2 of 22019-10-14 17:32:43 [info] Elementor/Upgrades – _v_2_3_0_widget_image Finished
    2019-10-14 17:32:43 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘2.0.16’,
    ‘to’ => ‘2.7.4’,
    )]

    JS: showing 2 of 2JS: 2019-10-14 21:07:39 [error X 1][https://www.riophototours.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.7.4:32:132502] Cannot read property \’html\’ of undefined
    JS: 2019-10-14 21:33:44 [error X 2][https://www.riophototours.com/wp-content/plugins/elementor/assets/js/editor-modules.min.js?ver=2.7.4:2:39895] n.attributes[e.name].each is not a function

    == Elements Usage ==

    page
    heading : 3
    html : 3
    icon-box : 1
    image : 1
    image-box : 1
    image-carousel : 9
    menu-anchor : 1
    social-icons : 1
    spacer : 177
    text-editor : 5
    themo-appointments : 2
    themo-blog : 2
    themo-call-to-action : 17
    themo-formidable-form : 7
    themo-google-maps : 9
    themo-header : 96
    themo-image-gallery : 2
    themo-info-card : 6
    themo-itinerary : 4
    themo-package : 33
    themo-pricing : 3
    themo-service-block : 41
    themo-slider : 4
    themo-team : 5
    themo-testimonial : 15
    themo-tour-grid : 7
    themo-tour-info : 3
    toggle : 5
    wp-widget-frm_show_form : 1
    section
    heading : 1
    html : 4
    image-box : 1
    spacer : 10
    text-editor : 1
    themo-call-to-action : 3
    themo-header : 8
    themo-itinerary : 1
    themo-package : 23
    themo-pricing : 1
    themo-service-block : 5
    themo-tour-info : 1
    wp-widget-frm_show_form : 1
    wp-post
    heading : 5
    html : 2
    icon-box : 1
    image : 1
    image-box : 1
    image-carousel : -17
    menu-anchor : 2
    social-icons : 1
    spacer : 21
    text-editor : 7
    themo-appointments : 2
    themo-call-to-action : 7
    themo-formidable-form : 1
    themo-header : -5
    themo-itinerary : 5
    themo-package : -3
    themo-pricing : 6
    themo-service-block : 27
    themo-slider : 1
    themo-testimonial : 4
    themo-tour-info : 6
    wp-widget-frm_show_form : 1
    wp-page
    heading : 1
    image-carousel : 1
    spacer : 61
    text-editor : 4
    themo-blog : 1
    themo-call-to-action : 5
    themo-formidable-form : 4
    themo-google-maps : 4
    themo-header : 33
    themo-info-card : 3
    themo-package : 6
    themo-service-block : 15
    themo-testimonial : 4
    themo-tour-grid : 3
    toggle : 3

    SOLVED with theme update

    Hi,
    i want to update my php version and my wordpress version to install the elementor page builder.
    Which php version to install??
    With the 5.3.2. version will be ok??

    Thank you!

Viewing 14 replies - 1 through 14 (of 14 total)
  • The topic ‘Edit page problem’ is closed to new replies.