Custom CSS for input masking

  • Greetings,

    I am needing assistance adding custom css as it relates to input masking. I am using Ninja Forms form builder, but the addon I am using requires custom css as it needs the +1 before it. I posed this question in ninja forms support page on www.ads-software.com about a week ago, but no responses.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hey @james215,

    In order for us to help you better, could you please give us some more information about what you’re trying to achieve? I do not see any form on https://drumsbyjoe.com.

    I assume that you’re referring to the “Phone” field on https://drumsbyjoe.com/contact/:



    Is that correct? You should be able to add the “+1” as a default value in the form’s edit page (under DISPLAY > DEFAULT VALUE) inside your WordPress Admin dashboard:


    Input masking generally requires JavaScript for it to function. Could you please share the custom CSS you’d like to add to your site?

    Also, Ninja Forms does not appear to support their plugin on the www.ads-software.com forums. You can find support for it through the links found here: https://www.ads-software.com/support/topic/get-faster-support-2/

    Thread Starter james215

    (@james215)

    Sure so currently what I am using for SMS replies is the Twilio SMS addon, but the addon requires a person type the +1 before the area code and phone number e.g. +1-777-777-1212. Ninja Forms masking adds the numbers in the following (777) 777-1212 it doesn’t include the +1. In order for the addon to work I need additional code to get the form to include the +1 in the field.

    Thread Starter james215

    (@james215)

    I attempted to add the default value and it didn’t work.

    If you use a commercial plugin like the Twilio SMS addon and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations. You can find support for it here: https://ninjaforms.com/contact/

    Forum volunteers are also not given access to commercial products like the Twilio SMS addon, so they would not know why it is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors, in this case Ninja Forms. They are responsible for supporting their commercial product.

Viewing 4 replies - 1 through 4 (of 4 total)
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