Hi,
1. We contacted WooCommerce on the beginning of June and sent them all the details for the compatibility, we are waiting for them, We will follow up with them and you can also contact WooCommerce and ask them to add compatibility.
The feed is not something we can use since it is sent to their plugin and they should add the compatibility the same as they do for their official plugin. The ShipStation plugin hook that they provide in the plugin to add the tracking info to the order works only after it changes the order status to “Completed”. in this case, the tracking into is not sent automatically to the customer in the emails.
The solution can be to change the order of actions in the ShipStation integration plugin code so it will change the order status only after the tracking info hook they provide and then we can provide a code snippet that will add the tracking info to the AST fields.
Or the best solution can be adding a small code that checks if AST is installed and if yes to add the tracking info to the AST meta fields and than we can ask our users to remove the code snippet and we will be fully compatible:
if ( class_exists( ‘WC_Advanced_Shipment_Tracking_Actions’ ) ) {
$args = array(
‘tracking_provider’ => $carrier,
‘tracking_number’ => $tracking_number,
‘date_shipped’ => $timestamp,
);
$ast = new WC_Advanced_Shipment_Tracking_Actions;
$tracking_item = $ast->insert_tracking_item( $order_id, $args );
}
Thanks
