Something went wrong with sync.

  • Resolved Am0k

    (@am0k)


    4 years, 5 months ago

    I tried everything, RESET API and webhooks but it always give me Printful sync error.

    Please help.

Viewing 1 replies (of 1 total)

  • Hi @am0k,

    Thank you for bringing this to our attention!

    This error usually has to do with faulty API or conflicting plugin issues.
    First, you could try to re-generate your API keys again:
    Go to WooCommerce > Settings > API > Keys/Apps > Add Key > Permissions > Read/Write > Generate API key (don’t leave the description blank). Then copy both API Key and Secret in Printful > Settings > Stores > your Woocommerce store. Then go to Printful > Stores > View Store > Refresh data. The error should now be resolved.

    Secondly, you could also try to disable any third-party plugins.

    And lastly, try to switch to the default WooCommerce theme – Storefront. It could be a conflicting theme.

    Let us know if the error still persists- our support team can be reached at [email protected]!

Viewing 1 replies (of 1 total)
  • The topic ‘Something went wrong with sync.’ is closed to new replies.

Tags