• Resolved balistooo

    (@balistooo)


    Hi,

    when disabling the plugin my website is turning to a white blank page completely. The code and everything are still there but it seems that there is something preventing to load it.

    When I enable the plugin everything works again. Is there an option to fix this?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author maxsdesign

    (@maxsdesign)

    Hello balistooo,
    It’s not possible that the plugin cause problem to your site when is deactivated. WordPress only loads active plugins installed on your website. All inactive plugins are totally ignored and are not loaded or even looked at.
    Have you deactivated the plugin from the plugin list or from the Preloader Plus settings in the Customizer?
    Cheers
    Massimo

    Plugin Author maxsdesign

    (@maxsdesign)

    Hello balistooo,
    Did you solve this problem?
    Cheers
    Massimo

    HI @maxsdesign

    I am jumping here as I am experiencing the exact same issue.
    I am getting a blank page when I try to deactivate not only one but two of my plugings.
    I’ve tried everything (restore old back version, deactivate and delete all my plugins) but it doesnt help to solve the issue.

    Could you please advise?

    thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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