• Resolved charliejustus

    (@charliejustus)


    Hi there, I am trying to remove Jetpack completely from my website so that I can reinstall it, as it is not playing nicely after moving a staging site to the live site server.

    I remember there being a piece of code you could put into wp-config that would completely erase Jetpack so when you re-installed it, it would have to reconnect properly rather than using the old information stored in the database (define (‘JETPACK_GO_AWAY’, true); or similar).

    I have searched with all the different terms I can think of and now cannot find it (extremely frustrating). Is this still a thing you can do? I un-installed and reinstaled Jetpack adn the same conneciton issue persists.

    Hayulp!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter charliejustus

    (@charliejustus)

    Additionally, I tried the Jetpack Debug and it said the the required token was missing and to check XML-RPC. XML-RPC is totally fine. I just want to wipe the database and start again.

    Plugin Contributor James Huff

    (@macmanx)

    Please try deleting Jetpack specifically from the Plugins section of your blog’s Dashboard: https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reinstalling-jetpack

    This will clear out Jetpack’s settings, and it should work properly after a reinstall.

    Thread Starter charliejustus

    (@charliejustus)

    Hi James, I’ve already done that several times, checked the database after and there are still remains of Jetpack flotsam and jetsam in there. Do you know this code I speak of? Was I smoking a particularly strong jazz cigarette that day? Help please.

    • This reply was modified 4 years, 2 months ago by charliejustus.
    Thread Starter charliejustus

    (@charliejustus)

    Found out what was going on. Wp-Disable is another plugin that doesn’t work well with Jetpack

    Thread Starter charliejustus

    (@charliejustus)

    Interestingly, it only seems to happen if you port a staging site across and then remove the staging site code in wp-config. I just re-enabled it and it’s working fine now.

    Jetpack option names pattern to look for to remove would be.

    _transient_jetpack%
    _transient_timeout_jetpack_%
    jetpack_%

    WP Disable plugin has an option to disable XML-RPC. But you can set that not to be enabled in the optimization settings.

Viewing 7 replies - 1 through 7 (of 7 total)
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