• Resolved tidalfan

    (@tidalfan)


    I’ve had a very bizarre issue come up with multpile WooCommerce stores I manage.

    I’ve had reports the store is broken, I’ve investigated and found that the woocommerce.php file inside the plugin folder is missing.

    I’m totally at a loss to know how this has happened, but it has happened on 3 websites within a 48h period.

    It’s an easy fix to re-install WooCommerce but I want to know if anyone has come across this and possible causes?

    SFTP and even WordPress Admin access is very limited to a small number of trusted people, who haven’t made any significant updates or changes that could have caused the issue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi there,

    I recommend checking on your host on this.

    In addition, try changing the SFTP, admin passwords for the sites.

    I hope this points you in the right direction.

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    I hope you found the previous reply helpful. We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘woocommerce.php Unexpectedly removed?’ is closed to new replies.