• Resolved Jocelyn

    (@jocelyn0417)


    Hello, I have just activating some functions with your amazing Woocommence plugins + Elementor Pro.
    Although my single product page is not displaying, it’s all white screen!!
    I wondering why and how to fix it as soon as possible…

    I have tried deactivated all plugins one by one, and changed OceanWP theme to the default one which is twenty seventeen. I have checked my permalink setting and clear the caches…like everything step by step. But it is still white screen on my single product page.

    PLEASE HELP

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hi @jocelyn0417

    I have seen there is a javaScript issue.
    (Uncaught TypeError: Cannot read property ‘top’ of undefined)

    You should fix this one.

    https://ibb.co/WtrYz0P

    Thanks

    Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    Just to make sure – are you seeing the same thing when Elementor is disabled? Do you have any fatal error logs under **WooCommerce > System Status > Logs**?

    Finally, you mentioned a JavaScript error but I’m not seeing that on the front-end at https://mrseau.com/shops/a0004. Is that showing on a specific link only?

    Hi @riaanknoetze

    When i checked, I got this Js error.

    https://imgbb.com/WtrYz0P

    May be, @jocelyn0417 has fixed the Js issue.
    Yes, definitely we need to check logs.

    Thanks

    Thread Starter Jocelyn

    (@jocelyn0417)

    Thank you so much @asraf123
    Although I Know too less about the coding..
    I wonder is there a way to fix that type error?

    And yes, my Shop Page recently having problem with using Elementor too unless I turn on the save mode.

    There must be something wrong in the CSS I guess? Should I re-activated the theme if it would work?
    Or can I reset the theme code again?

    Thread Starter Jocelyn

    (@jocelyn0417)

    @riaanknoetze Thank you!
    There is only the Single Product Page not displaying… and my Shops Page have turned back to default look, but in Elementor my design stay, it just not displaying…

    Do you know is there a way should I try to fix it without touching the code?

    Or I should do something in my theme editor

    Hi @jocelyn0417

    Do you have any fatal error logs under **WooCommerce > System Status > Logs**?

    Or

    You can Enable debugging from wp-config.php
    define( ‘WP_DEBUG’, true );

    After that, you will get proper problem, i think.

    Thanks

    Thread Starter Jocelyn

    (@jocelyn0417)

    Hello @riaanknoetze
    I have just solved the (Uncaught TypeError: Cannot read property ‘top’ of undefined) problem, but the single product page is still white blank.

    And as you said, I have checked the Woocommerce > system status > Logs, there was not showing anything error, only recorded the plugin been updated, so I have deleted the Logs.

    I was wondering how to fix the white blank page on my single product page please?
    there is only single product page displaying white blank, others are working well.

    Please help.

    Thread Starter Jocelyn

    (@jocelyn0417)

    @riaanknoetze
    My apologies for wrong information.
    Yes, there was a fatal error shows!!!!

    CRITICAL syntax error, unexpected ‘ self’ (T_STRING)

    I am really not smart at editing code which the previous problem has took me a very long time to sort…..how should i do to fix this error? please let me know if you have seen this before.

    Really appreciate!!

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @jocelyn0417. It looks like you have managed to resolve the issue:

    I’m going to go ahead and mark this post as resolved. Please start a new post if you have any other questions.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Single Product page not displaying’ is closed to new replies.