• Resolved svilardo

    (@svilardo)


    I had an issue uploading an article on to my site a few weeks ago. The WP team suggested as troubleshooting to deactivate plugins. Ever since then Real-time live traffic has not been showing up.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support WFAdam

    (@wfadam)

    Hello @svilardo and thanks for reaching out to us!

    I am thinking this might be an issue with one of the data tables.

    Can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    I can review your tables to make sure everything is working correctly.

    Thanks!

    Thread Starter svilardo

    (@svilardo)

    I have sent it. Thank you

    Thread Starter svilardo

    (@svilardo)

    I sent it to [email protected]

    Plugin Support WFAdam

    (@wfadam)

    Thanks for sending those over @svilardo

    Your tables look ok in the report. I did notice you use some cache plugins. Can you purge the cache and refresh your Live Traffic page. Wordfence only runs on .php files, so that could possibly explain why you’re not seeing all your traffic in Live Traffic.

    Let me know what you find!

    Thanks!

    Thread Starter svilardo

    (@svilardo)

    I did that and I still appear to have the same issue

    Plugin Support WFAdam

    (@wfadam)

    Thanks for trying that @svilardo

    Did the Live Traffic work when you had your plugins disabled? I also see you have a lot of scan results that need to be attended. It could be an outdated plugin causing a conflict as well. Try clearing out all the scan results by updating everything. After that, clear your cache again, and let’s see if Live Traffic works after that.

    Thanks!

    Thread Starter svilardo

    (@svilardo)

    It seems to be working now. Thank you

    Plugin Support WFAdam

    (@wfadam)

    Glad you could get this working @svilardo

    If you have any other issues or questions, as always, feel free to post another topic and we would be happy to assist!

    Thank you again for your support!

    The same story here. Real time live traffic is not working. Should I start a new thread on this exact topic again? Can I send you the diagnostic report please? Thank you for your time,
    Adam!

Viewing 9 replies - 1 through 9 (of 9 total)
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