Wrong rates showing up

  • Resolved johnacravens

    (@johnacravens)


    4 years, 2 months ago

    I got an order today where the calculated priority mail shipping was 43 CENTS. All of the rates on my selected shipping methods – USPS first class & priority, UPS ground, and FEDEX ground & home delivery – ranged from 43 CENTS to $1.11. When I choose to show methods not selected, those show up with rates that seem to be correct. The plug seemed to be working properly before the last update

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter johnacravens

    (@johnacravens)

    To keep from losing money on shipping in the meantime, I have disabled my selected rates and have chosen to let non-selected rates show up.

    Thread Starter johnacravens

    (@johnacravens)

    For the moment, I have solved the problem by taking off the .05 percent multiplication that I had added to help pay for shipping supplies and the rates seem to be correct.

    Plugin Author oneteamsoftware

    (@oneteamsoftware)

    Sorry for not responding to your ticket. We forgot to subscribe to notifications when published the plugin. Now we did it and will be able to respond here on time.

    Please let us know if you are still experiencing issues and what adjustment settings did you use to get incorrect rates?

    Plugin Author oneteamsoftware

    (@oneteamsoftware)

    We didn’t receive any updates and nobody else has complained about this issue, so going to consider it as resolved

Viewing 4 replies - 1 through 4 (of 4 total)
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