Delivery Date not showing in order info and email

Hi @deliciousbuds,

I just sent you the fix for the issue you are facing via the support tool where you created the ticket. Please check and feel free to share with us the result.

Regards,
Chetna Bhutka

I upgraded woocommerce to 4.5.2 and WordPress to 5.5.1. And the Order Delivery date plugin to 3.11.2. The woocommerce 1 page checkout stopped working; with script timeouts and unable to modify any of the fields. The order delivery date calendar also would not appear. The checkout page just hangs, no field is editable. Disabling plugins has indicated that it is the order delivery date plugin that is causing the problem. If it is disabled, then single page checkout starts working again. When the plugin is enabled; the checkout page hangs again and will not function. The staging site is localhost so I can’t provide you a link to it. I may be having the same problem as the previous poster if you have a patch? Thank you

Hi @thetechguide,

Can you tell which version of the plugin you were using prior to updating to 3.11.2?

You have set any delivery weekdays in the plugin?

:Vishal

Order delivery date version 3.10.2 on WordPress 5.4.2 on WC 4.3.1 is working correctly. Upon upgrading all 3 to 3.11.2/5.5.1/4.5.2, the checkout page starts hanging and no fields on the checkout page can be entered. This includes selecting the calendar drop-down for order delivery date. Yes, there are delivery weekdays configured in order delivery date; the configuration settings in order delivery date haven’t changed since pre-upgrade when I look at them. Upon only disabling the order delivery date plugin (and no other plugins), the single page checkout starts working again as expected. Without disabling the order delivery date plugin, I can’t even move on from the single checkout page as you cannot click on process order button, you can’t modify any info in any field (order delivery date or billing details fields, etc.) Thanks

Hello thetechguide, this was one of the problems i had too, after many emails with Tyche and my theme (Porto) tech support and no fix. My current IT guy found it was a Java script issue caused by one of the updates. Im not sure what he did, but once that was fixed everything worked as per normal. So maybe check that out.
Regards Nicole

Thanks @deliciousbuds for the suggestion. Yes, I agree on the javascript, that is what it looks like to me also. However, I have not figured out a way to fix it. If you have any other specifics, let me know! I am still thinking it is a problem with this plugin because if I disable only the order delivery date, then the page starts working as expected with all the other plugins updated.

Hi @thetechguide,

Nicole is using our PRO plugin and you are using Free plugin version. Hence, your issue is different than our client’s @deliciousbuds issue.

Regarding the bug you are facing,

I understand that it may be the bug in the plugin but we will have to troubleshoot this on your website only. As it seems it’s your site-specific issue.

Can I please request you create the ticket on our support tool with some necessary login information?

There could be one more reason too that any plugin or theme of your site can conflict with our plugin. So, could you try to deactivate all the plugins except WooCommerce and the Order Delivery Date Plugin for WooCommerce and switch the theme to WordPress default one?

Please check if the issue is fixed. If yes, then you can start activating the plugins one by one and see which plugin is conflicting with our plugin.

Do share with me the result.

Regards,
Chetna Bhutka

Hi @thetechguide,

We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, you can start a new thread.

Regards,
Chetna Bhutka