Tables missing

Hello @russiacristiana and thanks for reaching out to us!

Try to deactivate and activate the Wordfence plugin. This should resolve the issue for you.

Let me know if this helps!

Thanks!

Unfortunately not. What if we disintall & install WF-plugin again?

Ya @russiacristiana , that should fix the issue. I always like to try the simple stuff that sometimes works before digging deeper.

You can backup your Wordfence settings via the Export option. Navigate to Wordfence > Tools > Import/Export Options and click Export. You can also take note of the current Whitelisted URLs you have in Wordfence > Firewall > All Firewall Options > Whitelisted URLs as these are NOT included in the Import/Export, and will be lost during the re-install.
Here is what is exported: https://www.wordfence.com/help/tools/import-export/
During the export, you will be given a long string of text. Keep this safe, you’ll need it in a few minutes.

After that, enable the option to Delete Wordfence tables and data on deactivation in All Options > General Wordfence Options. You will want to remember to disable this after you reinstall Wordfence again.

After you enable that option, you can deactivate Wordfence from the Plugins area of your site, then delete it. Next, from the plugins area, search for and re-install Wordfence like normal.

It will be like setting Wordfence up for the first time. You will need to enter an email address, and then go into Tools > Import/Export Options and paste that string of text into the Import Wordfence Options field and click the button there.

The firewall will be in Learning Mode by default for 7 days. I would recommend switching this to Enabled and Protected as soon as possible.

Let me know how this goes!

Thanks!

thank you, it was impossibile to export the settings, clicking on the button didn’t work. We reinstalled the WDplug-in, but now we can’t “resume installation”, after adding mail and checked the terms of service, the button doesn’t work. What a mess! Please help!

Did this happen after any sort of update? WP version or PHP update?

Disable your plugins(except Wordfence), clear your cache, and then try to finish the install.

Let me know if this helps!

Thanks!

hello, Adam, thank you for your answers. We updated php, re-installed WP, – no results… BUT: due to other problems with plug-ins, we found somewhere a ticket about “having older plugins that rely on jquery-migrate” – please don’t ask me if this has any sense, I’m not an engineer! Anyhow, after a check we deactivated an old plug-in and now all seems to be ok, WDF too!