Menu button doesn’t work

Hi @deny21,

Thanks for reaching out to us. As it is difficult to say why you are experiencing this issue, I request you to please share the export file of the plugin with me via Google Drive.

I will ask the development team to look into the issue and provide you with the required resolution.

Ho i can send you the export file?

Hi there,

To share the export file, go to Technical tab -> Transfer section, click Export button and save the export file to your computer.

Now, upload this file to Google drive and share the link with me.

Please do the same and let me know.

Regards,
Kriti

Here the export file, please i need a fix as soon as possible. Thank you. https://drive.google.com/file/d/1JvMClQJ00nCCvj8Go_7GKzZmvdCvjXE1/view?usp=sharing

Thanks Deny for sharing the same with me. I will ask the development team to look into this and keep you posted regarding the same.

Regards,
Kriti

Ok i’ll wait for you

Hi Deny,

Hi @deny21,

Our developer has checked the issue. And this is a theme-specific issue where it is creating two copy of menu element one for static header and one for normal header and both of element have the same id so that conflicting the button.

There is no quick solution to this issue. The only way is the user can use the normal way instead of shortcode on the header or skip static header.

Please do the same let me know.

Regards,
Kriti

Hi,

If you are enjoying our plugin, then please support us with a review.
We have worked very hard to create this plugin. If our plugin has added value to your store, please give us your love and support by writing a review at: https://www.ads-software.com/plugins/responsive-menu/#reviews

Regards,
Kriti