Custom options not retrive

  • Resolved Make carlos

    (@make-carlos)


    4 years, 2 months ago

    Hi
    Our custom options is not retried when we do reorder. any idea how to get custom options in cart while doing reorder.
    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Ulf Sch?nefeld

    (@uschoene)

    Hi @make-carlos,

    you mean by “custom options” = “custom fields”? If yes – we use the standard function/hook “ordered_again” and “custom options” are not taken over for a repeat order. If you want to pass your own custom fields you have to develop your own function.

    If you mean “custom options” = “product options” added by a product add-on plugin like “WooCommerce Product Add-Ons”? We have tested the two popular plugins “WooCommerce Product Add-Ons (Link: https://woocommerce.com/products/product-add-ons/)” and the YITH plugin “YITH WooCommerce Advanced Product Options (Free & Premium, Link: https://yithemes.com/themes/plugins/yith-woocommerce-product-add-ons/)”. With these plugins, the fields are transferred when a new order is placed. It is important, that we do not receive any financial compensation for the reference to another page or product.

    I hope we could help you and I am looking forward to your feedback.

    Best regards, Poly-res Team

    Plugin Author Ulf Sch?nefeld

    (@uschoene)

    Hi @make-carlos,

    we haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Best regards,
    Polyres-Team

Viewing 2 replies - 1 through 2 (of 2 total)
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