date-time not working

  • Resolved dorothai

    (@dorothai)


    4 years, 2 months ago

    The calendar entries are not picked up after new install of Events calender that came with the Fusion Theme Avada. I removed it because I thought its quite buggy – reason was in 3 posts that displayed date and time in front-end correctly – did not show any date time selection in back-end, but just current date and time – when opening it again for editing.
    So I installed a new version yesterday via WordPress install new plugin.
    The post now shows the date and time when it was saved as event date.
    The complete input of the drop down event start date and time and end date doesn’t work now at all.
    Before I was at able to enter the UTC+2 time zone, this field is gone now – now it fetches converted timestamp from DB when it was last updated – wow.
    Also the venue and address are not saved.

    • This topic was modified 4 years, 2 months ago by dorothai.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jaime

    (@jaimemarchwinski)

    Hi @dorothai

    Thanks for reaching out! I’m sorry to hear that you’re experiencing these issues on your site.

    As a first step, can you try a quick test and see if the functionality works as expected with a bare WordPress install? A bare install is basically a default WordPress theme like Twenty Twenty and no other plugins besides ours installed. You may want to consider trying this out on a staging site so that you don’t have to switch things around on your live site.

    I hope that helps!

    Thanks,
    Jaime

    Thread Starter dorothai

    (@dorothai)

    Hi Jaime,
    thank you for contacting us.
    twentytwenty produced the same result.
    When saving the event, the date input field jumped back to current date and time (UTC+2 settings in WordPress)- thus was saved with current date and time when saving it.
    Additionally the page was not found in front end, we went through all proposed procedures of your help section.

    We removed the plugin after it caused a delay of our project of 2 days and we have installed another one – modified it and we are content with the result.
    We do not need support any longer, as the list and calendar are already online and work flawless.

    Kindest regards,

    Doris

    Wish you luck

    Plugin Support Jaime

    (@jaimemarchwinski)

    Hi Doris,

    Thanks for your feedback, best of luck to you with your project!

    I’m going to go ahead and mark this thread as Resolved, but feel free to open up a new one if anything else comes up.

    Have a wonderful day!

    Thanks,
    Jaime

Viewing 3 replies - 1 through 3 (of 3 total)
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