problem when editing data in product pages

@lvnaumova If this issue is occurring when a default theme and only the Yoast SEO plugin is active, it may be an issue with the plugin’s files. Can you please try performing a manual update of the plugin and see whether this corrects the issue? Reinstalling/updating the plugin won’t cause you to lose any settings as those are stored independently in the database. We have instructions on how to install/update the plugin manually at the following link: https://kb.yoast.com/kb/how-can-i-update-my-free-plugin/#ftp. You will need an FTP program such as FileZilla and your FTP details, which can be obtained from your host provider.

thanks
deleted the old folder completely and replaced it with a new folder with the downloaded files.
did not help

could it be a multisite issue with subdomains?
I have your plugin with this set of themes and plugins and there are no problems with them on other sites. There is your premium plugin on the same topic, there are no such problems there either. The only difference is multisite. Therefore, I think that there may be a problem in the correctness of the plug-in with the network

@lvnaumova I wasn’t able to find any reported issues causing the metabox to not load. Can you please let us know whether any JavaScript errors are shown in the browser console when the issue is occurring, and if so provide us with what the errors are? We have a guide on checking for these here: https://yoast.com/help/how-to-find-javascript-errors-with-your-browsers-console/

Thanks for finding the problem. The plugin gives the error – Advanced Custom Fields PRO. installed on one of the network sites.
Sorry, I can’t turn it off.
I will solve problems with other methods. Thanks for the support and help.

Hi,

As the issue appears to be resolved we will close this issue in order to keep the overview. If you have any more issues please let us know by making a new topic.