Your free sand box on devowl.io has been deleted

  • Resolved klngroup

    (@klngroup)


    3 years, 4 months ago

    Just letting you know.

    A client tried the sandbox. Now they are receiving emails saying the sandbox has been deleted which it should after 24 hours.

    However they have received 24 emails in 22 hours saying “Your free sand box on devowl.io has been deleted” and asking if they want to buy it.

    `Your sandbox has been deleted!

    We just want to inform you that we have deleted your free sandbox on devowl.io. If you have uploaded e.g. own images, you can be sure that we have securely deleted them. We hope you enjoyed our plugins. If you haven’t purchased your license yet, take the chance and make your website better today!

    Buy a devowl.io plugin

    If you have any questions, please feel free to open a support ticket any time. I hope that your website has become better today! Matthias & Jan from devowl.io`

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter klngroup

    (@klngroup)

    Now have received 31 emails

    Plugin Author devowl.io GmbH

    (@devowl)

    Hi @klngroup,

    I am very sorry for the inconvenience we have caused. And thank you very much for the kind comment.

    I checked the problem and there were three sandboxes where deletion failed. So the system kept trying to delete them and sending you the annoying email. I have manually deleted the sandboxes, so you should not receive any more such emails from us.

    If you still receive these emails, please open a support ticket at devowl.io/support telling us privately your used email address and I will make sure the emails stop as soon as possible.

    Best regards,

    Jan

    • This reply was modified 3 years, 4 months ago by devowl.io GmbH. Reason: Formatting issue
Viewing 2 replies - 1 through 2 (of 2 total)
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