Reset Password doesn’t work

  • Resolved sajans

    (@sajans)


    4 years, 5 months ago

    Hi team, changes new password page redirect to forget password page when clicking on the link in the mail. would you please help?

Viewing 1 replies (of 1 total)
  • Plugin Support sanjuacharya77

    (@sanjuacharya77)

    Hi @sajans,

    Please do follow the given steps to solve the issue with lost password:

    1. Go to User Registration > Settings and see if you have selected my account page or not. you will need to select the page with [user_egistration_my_account] shortcode there. After that see if the reset password is working fine or not.

    2. Once please follow this documentation too: https://docs.wpeverest.com/user-registration/docs/lost-password-page-not-found/

    3. The last option could be a translation. The slug in the settings for lost password could be okay but you might have translated the slug. Revert back the translation of the slug to match the exact text in the settings and it should work.

    Let me know if it helps or not and I will get back to you.
    Thanks and Regards!

Viewing 1 replies (of 1 total)
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