csv import problem

  • Resolved smarta-brett

    (@smarta-brett)


    4 years, 5 months ago

    Hi – I am trying to do a csv import into woocommerce

    it seems to be timing out after a few products (there are about 50 products in all but only 3 or 4 seem to import then it just stops

    there are about 3-5 images for each product but I’ve been able to do this before without it stalling

    I redid a small one with just 5 products – it imported two (out of order)
    it imported these 2 in 2 mins or so then stalled

    any suggestions?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi there,

    Could you copy and paste your site’s system status report into this thread? You can get it from your dashboard by going to WooCommerce—> Status.

    If you head to WooCommerce> Status> Logs, do you see any Fatal Errors?

    Looking forward to hearing from you!

    Ross

    Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi again,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions!

    Best,

    Ross

Viewing 2 replies - 1 through 2 (of 2 total)
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