• After updating to version 1.6.6. of Ocean Extra – the editing widget in Elementor Pro was greyed out and only showing a spinning wheel… I had to back out of the page or go back to the WordPress dashboard manually. I am running the newest version of WP 5.5.1 (it was having the issue before I updated to the new WordPress version as well), I am also using the OceanWP Child Theme, and a fairly recent PHP version 7.4.9 (August 2020). As of now, I am just going to disable the Ocean Extras plugin since that fixed it.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Abhishek

    (@abhikr781)

    Hi,

    I apologize for the delay in response.

    Please try to follow the doc:https://docs.elementor.com/article/184-cant-edit-with-elementor

    Please keep the Ocean extra activate while testing.

    fdmca

    (@fdmca)

    I face the same issue with the editing widget Elementor PRO 3.0.5 with Ocean Extra 1.6.6
    I am running WP 5.5.3 with PHP version 7.4.8.
    I followed the doc https://docs.elementor.com/article/184-cant-edit-with-elementor
    and could confirm that the issue is from Ocean Extra.
    Then I contacted Elementor staff and here is their answer :

    Kai replied
    Nov 3, 5:25
    Hi France,
    Thank you for the update.

    As we have no control over coding for third-party plugins nor themes, we highly recommend that you report this issue to the support team for this plugin so they may further troubleshoot and provide any recommendation (or possible fix) to resolve this issue.”

    Strange impression to be the ball in a ping pong game …

    At this moment, when updating any article or page I have to disable Ocean Extra but elements of the header disappear during updates…

    Any answer from Ocean theme, except contact Elementor team ???

Viewing 2 replies - 1 through 2 (of 2 total)
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