Woolentor interfering with product descriptions

  • Resolved virtualedgesolutions

    (@virtualedgesolutions)


    4 years, 5 months ago

    When Woolentor is enabled, the descriptions have spacing issues and won’t show list bullets. The best example is https://shorespj.com/product/dewalt-20v-max-xr-1-2-brushless-3-speed-impact-driver-kit/. I was provided this shortcode by WPOcean support:

    .woocommerce_product_description ul:nth-child(3) {
    list-style: disc;
}

.woocommerce_product_description ul {
    list-style: disc;
}

    Together, these two snippets get the bullets to all show properly, but it doesn’t fix the spacing. I’ve tried switching themes and I’ve tried disabling all other plugins.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello,

    Thank you so much for informing us ?? We really appreciate it.

    We’ll check the issue shortly and fix the issue ASAP.

    Best Regards

    please answer my ticket ASAP #2217

    Thread Starter virtualedgesolutions

    (@virtualedgesolutions)

    Tonydo87, it looks like you posted on the wrong forum or post. Did you submit a support ticket related to my issue?

    Thread Starter virtualedgesolutions

    (@virtualedgesolutions)

    @tarekht, do you have an update? Thanks. Jade

    Thread Starter virtualedgesolutions

    (@virtualedgesolutions)

    @tarekht, do you have an update? Thanks. Jade

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello Jade,

    Hope you are doing awesome.

    We have checked the pages. But it seems that the list bullet is still not showing.

    About the spacing issue:

    We are a little confused about the spacing issue. Would you please send us a screenshot of the issue so that we can understand better?

    We’ll look forward to your kind response ??

    Thanks!

    Thread Starter virtualedgesolutions

    (@virtualedgesolutions)

    I’m not sure why you’re asking for a screenshot of the issue when I provided it in my original post. Maybe you’re needing to see how it is expected to look. Here’s a screenshot of how the description is formatted in the product edit screen:
    https://photos.app.goo.gl/6nmUzmyLTa5NLz9n8
    This is a public production site. Please help. Thanks. Jade

    Thread Starter virtualedgesolutions

    (@virtualedgesolutions)

    Do you have an update? Thanks. Jade

    Thread Starter virtualedgesolutions

    (@virtualedgesolutions)

    Do you have an update??

    Thread Starter virtualedgesolutions

    (@virtualedgesolutions)

    Do you have an update???

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @virtualedgesolutions

    Extremely sorry for the inconvenience caused.

    We have checked our plugin thoroughly and found that there is no CSS used to hide the listing style.

    It seems that the style came from the theme or another plugin. That’s why you couldn’t see the list bullets earlier until you added the CSS code.

    Best Regards,
    Support Team

    Thank you so much for informing us and Do you have an update??

    Best Regards,

    Thread Starter virtualedgesolutions

    (@virtualedgesolutions)

    The issue has not been resolved. I added this CSS to my theme’s custom CSS:

    /* bandaid for woolentor product description formatting interference */
.woocommerce_product_description {
	white-space: pre-line;
}
.woocommerce_product_description ul {
	list-style: revert;
	margin: revert;
	white-space: normal;
	padding: revert
}

    After using this, there is still a little spacing issue between my H2 and paragraph lines in my descriptions. Do you have a better solution?

    Thread Starter virtualedgesolutions

    (@virtualedgesolutions)

    I tried it with two different themes, and with all other plug-ins disabled. Without woolentor activated, the spacing and bullets are fine, and when activating Woolentor, the spacing is off and the bullets are removed.

    Thank you so much for informing https://thebestimpactdriver.info/

Viewing 15 replies - 1 through 15 (of 15 total)
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