Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter rarndtjr

    (@rarndtjr)

    Hello, Can someone from from VisualModo please respond?

    Plugin Author Visualmodo

    (@visualmodo)

    Hello Rarndtjr, how are you? Thank you for contacting us!
    So sorry for the delay, WordPress isn’t notifying us about new posts on the forum, that’s why we ask for everybody to access our https://visualmodo.com website and open a support ticket on the account page, in the case our help crew will be able to reply you much faster (same hours normally), now, back to the questions.

    1 – Yes.

    2 – Yes, https://visualmodo.com/knowledgebase/infobox-element-in-wordpress/

    3 – Visual Composer is the original name of WPBakery, that’s why you may see both names, the new name is WPBakery, but the formal name it’s still Visual Composer as you can review on the plugin sale page on Envato marketplace.

    Have a great weekend
    All the best

    Thread Starter rarndtjr

    (@rarndtjr)

    Hello,

    Many thanks for your response! My apologies; you responded about 1 month ago but I just saw your response today. I will attempt to respond here since the original conversation is already here and hopefully you will see the post notification.

    Previously you indicated that short codes are available (specifically to question #2 regarding the Infobox element).

    This said, we prefer to not implement another Page Builder (WPBakery) other than the Page Builder that I am currently using, however, we would very much like to pay for & implement (specifically) the InfoBox element into our WP site.

    Q: Do we need to install WPBakery Page Builder in order to use the InfoBox element (or) is there a method / way to install / implement only the InfoBox element feature?

    Q: If WPBakery must be installed (IE there is no stand-alone for InfoBox), then just to confirm, am I correct that if we intend to use only InfoBox feature that embedding short-codes are sufficient for all aspects of InfoBox?

    Thanks.

    Regards,

    Ron

    Plugin Author Visualmodo

    (@visualmodo)

    Hello, thank you for coming back.

    The infobox element will be inside a ROW element from the WPBakery, so once this is an addon plugin, it needs the main plugin to work (yet). I hope we can change it soon.

    The next time you need technical support, please go to our own website at https://visualmodo.com/, create an account, log in to your account, and open tickets with our help crew. On our site, we can reply to you asap and better assist you in solving all you need. On your ticket, try to send to our support crew as much info from your site as you can; theme version and site URL, for example.

    To submit a ticket, just log in to your account and go to https://visualmodo.com/ on our site. We can reply to you faster once we receive instant notifications. https://www.youtube.com/watch?v=ZK5ZETbNz7c

    Thank you for working with us. Have a great day.
    Claudio from Visualmodo WordPress Themes.
    Best regards

Viewing 4 replies - 1 through 4 (of 4 total)
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