Some video items not displaying images

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  • Plugin Author beluserra

    (@beluserra)

    Hi Joe,

    In order fix the issues with the Account/tokens & feeds please follow next steps

    1.Update Social Feed Gallery to 3.0.4
    2.If you’re premium user update to 1.2.3
    3.Remove tokens
    4.Remove social feed gallery app -> https://www.facebook.com/settings?tab=business_tools
    5.Create tokens again-add account
    6.Re-create feeds, as they are created based on token’s credentials
    7Use the shortcode to display the feed where you need to
    Rember to clean cache of feeds, site and browser to assure a complete reload.

    @beluserra That’s not the problem here.
    The Images are there. So the API and the token and every backend works! There is a frontend problem!

    Plugin Author beluserra

    (@beluserra)

    Could you please confirm you did recommended actions?
    that problem was solved on latest update but is required to clean cache, to remove tokens and feeds, create them again to work, please!
    regards

Viewing 3 replies - 1 through 3 (of 3 total)
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