• Resolved ktraving2

    (@ktraving2)


    While troubleshooting payment problems with Quickpay I get “Not authorized: Not authorized to GET /account/private-key” when checking the private key.

    API key approves with no problems.

    Here’s hoping for a speedy response, as we’re losing orders.

    Kinds regards,

    Kenny

    The page I need help with: [log in to see the link]

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  • Plugin Author PerfectSolution

    (@perfectsolution)

    Hi Kenny,

    Fetching the private key via the UI requires specific permissions on your API user to be enabled. It seems your API user is missing these permissions. Instead, go to your QuickPay manager , click Settings -> Integration og copy the private key from there. If you are having problems finding the private key, please consult QuickPay support at [email protected].

    Thread Starter ktraving2

    (@ktraving2)

    Thank you for your quick reply.

    I’ve added the private key manually.

    Best Regards, Kenny

Viewing 2 replies - 1 through 2 (of 2 total)
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