not working

  • Resolved nvjosppe

    (@nvjosppe)


    4 years, 5 months ago

    Do everything mentioned on the website to get it to work. (registered, get api key and so on). On your website, it was unconnected message everytime i check it. Said, 5 minutes is an average time to connect, but it was during 1 hour. I also deactivate plugin and put APi key once again, but nothing happened. Your cdn seemed to be connected but i had no optimized images. All urls were the same.

    • This topic was modified 4 years, 5 months ago by nvjosppe.
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  • Thread Starter nvjosppe

    (@nvjosppe)

    After, some switchig back and forth “enable image replacement” and ourge reset every possible caches i got it to work.

    But for some reason plugin still serve only a part of images scaed and other part not. Said its fully compatible with elementor, and that images are part of lementor page.

    Also, for some reason gtmetrics showing my website results in 2 ways
    1) Images served by plugin but its not cached (im suing cache plugin).
    2) showing cached version, but images are served as ususal without plugin

    And, for some reason even when i got a version with opimized images, image optimization is still scored as low. Page spped also decrease compared to how it was before.

    Hello,

    Can you please contact us directly via https://optimole.com/#contact and mention this ticket?

    We will send you our support plugin and try to help you with the configuration and see what might be happening.

    Thank you!

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