• Hello everybody,

    I have a backup of a WordPress website from 2016 (WordPress 4.1). It consists of a database (61877_3.sql) and a directory structure.

    This website is super important for us. How can we bring it back to life or at least back up the content? When I install database and FTP files on my server (www.standpunktonline.com) I only get error messages or a white page.

    I can only downgrade the PHP on our server to 7.2

    What I have done so far:

    1. created a new database and uploaded the old DB file there
    2. Deactivated all Plug-Ins via Database
    3. uploaded FTP files into a folder and connected both via wp-config.php.

    I am grateful for every hint!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Moderator James Huff

    (@macmanx)

    Make sure you’re restoring it following this guide: https://www.ads-software.com/support/article/restoring-your-database-from-backup/

    If you still get errors or blank pages, try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

Viewing 1 replies (of 1 total)
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