Customizer Problem (Not Found)

  • Resolved Kevin Koslowski

    (@themadwizard)


    4 years, 4 months ago

    Hello,

    I am trying to integrate HappyForms into my current web project for a customer. I like the style of the plugin very much and I consider buying a full licence later. But for now I cannot make it work, because of some weired URL-building problem. My site is hosted under https://dev.madwizard.de/dorfplatzl , behind a reverse proxy (Traefik). Everything is working fine and the default wordpress customizer is loading correctly. But when I try to edit a happy form I get the following problem:

    
Not Found
The requested URL was not found on this server.

Apache/2.4.29 (Ubuntu) Server at dev.madwizard.de Port 80

    I the web developer I see its because of a HTTP 404 trying to access:
    https://dev.madwizard.de/dorfplatzl?post_type=happyform&p=286&preview=true&customize_changeset_uuid=da5e3bf9-03ba-4cab-a92e-25c9aa8cc6e8&customize_theme=default&customize_messenger_channel=preview-0

    While building the URL, it seems the plugin fails to add a trailing “/” after the context root (dorfplatzl). When I add it manually in a new window, the page loads nice and clean. But with this I lose the integrated editing experience.

    I am using wordpress 5.5.0 in a dockerized environment. I tried to add the trailing slash in the settings page, but wordpress canonicalizes the URL afterwards to the form without trailing slash.

    Do you have an idea, why this is happening and how to amend this error?

Viewing 1 replies (of 1 total)

  • Hey there! ??

    That looks really weird — the URL you shared is also missing 2 parameters required for HappyForms Edit Form screen to kick in. Would you write us an email at support(at)thethemefoundry(dot)com, so we can troubleshoot a bit faster? When we’ve finally found the cause and its solution, we’ll make sure to update this forum thread.

    Let us know!

Viewing 1 replies (of 1 total)
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