Header not Visible

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  • Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @os23!

    What theme are you using? Can you please link us to your site?

    Please also attach your sites’ status report here. You’ll find that under “WooCommerce> Status” page.

    Cheers!

    Thread Starter os23

    (@os23)

    oceanWp
    bpbasket.com

    
### WordPress Environment ###

WordPress address (URL): https://bpbasket.com
Site address (URL): https://bpbasket.com
WC Version: 4.6.0
REST API Version: ? 4.6.0
WC Blocks Version: ? 3.4.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.6.1
Log Directory Writable: ?
WP Version: 5.5.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.11
PHP Post Max Size: 128 MB
PHP Time Limit: 120
PHP Max Input Vars: 5000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.13-MariaDB
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.6.0
WC Database Prefix: wp_
Total Database Size: 20.95MB
Database Data Size: 18.18MB
Database Index Size: 2.77MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.06MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_braapf_product_stock_status_parent: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_braapf_product_variation_attributes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_braapf_term_taxonomy_hierarchical: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_braapf_variation_attributes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_dokan_announcement: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_dokan_orders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_dokan_refund: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_dokan_vendor_balance: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_dokan_withdraw: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_formmaker: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_formmaker_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_formmaker_blocked: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_formmaker_display_options: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_formmaker_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_formmaker_query: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_formmaker_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_formmaker_submits: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_formmaker_themes: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_formmaker_views: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mdf_stat_buffer: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mdf_stat_tmp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mo_campaign_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mo_campaign_logmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mo_conversions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mo_email_campaignmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mo_email_campaigns: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mo_optin_campaignmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mo_optin_campaigns: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_options: Data: 3.52MB + Index: 0.20MB + Engine InnoDB
wp_postmeta: Data: 1.52MB + Index: 0.14MB + Engine InnoDB
wp_posts: Data: 9.52MB + Index: 0.13MB + Engine InnoDB
wp_pp_login_builder: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pp_password_reset_builder: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
wp_pp_registration_builder: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_pv_commission: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_fields: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_rm_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_front_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_login: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_login_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_paypal_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_paypal_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_sent_mails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_submissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_submission_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_tasks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_task_exe_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_UPCP_Catalogues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Catalogue_Items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Custom_Fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Fields_Meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Item_Images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_SubCategories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Tagged_Items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Tags: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Tag_Groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Videos: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_user_registration_sessions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_uwp_form_extras: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_uwp_form_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_uwp_profile_tabs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_daily_analysis: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wcfm_detailed_analysis: Data: 0.27MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_enquiries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_enquiries_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_enquiries_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_enquiries_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_fbc_chat_rows: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_fbc_chat_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wcfm_fbc_chat_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_fbc_offline_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_following_followers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wcfm_marketplace_orders_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_product_multivendor: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wcfm_marketplace_refund_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_refund_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_reverse_withdrawal: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_reverse_withdrawal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_reviews_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_reviews_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_review_rating_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_store_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_vendor_ledger: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_withdraw_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_marketplace_withdraw_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_membership_subscription: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wcfm_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_messages_modifier: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_messages_stat: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_support: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_support_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_support_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcfm_support_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.33MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woof_stat_buffer: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woof_stat_tmp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpf_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

al_product: 1
attachment: 26
block_lab: 1
br_product_filter: 8
custom_css: 1
customize_changeset: 5
elementor_library: 2
fmemailverification: 1
form-maker: 1
nav_menu_item: 22
ocean_posts_slider: 1
oceanwp_library: 1
page: 32
popup_theme: 8
post: 4
product: 11
product_variation: 11
revision: 501
ris_gallery: 1
shop_coupon: 1
user_registration: 1
wcps: 1
wcps_layout: 1
woocasepro: 1
wp_block: 4
wpforms: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (25) ###

Redux: by Redux.io + Dovy Paukstys – 4.1.21
Akismet Anti-Spam: by Automattic – 4.1.6
All-in-One WP Migration: by ServMask – 7.28
Gutentor - Gutenberg Blocks - Page Builder for Gutenberg Editor: by Gutentor – 2.2.0
LiteSpeed Cache: by LiteSpeed Technologies – 3.5.0.2
Maintenance: by WebFactory Ltd – 3.97
Ocean Extra: by OceanWP – 1.6.6
Popup Maker: by Popup Maker – 1.12.0
Search & Filter: by Designs & Code – 1.2.12
Simple Blog Stats: by Jeff Starr – 20200808
Sticky Menu (or Anything!) on Scroll: by WebFactory Ltd – 2.25
Tawk.to Live Chat: by Tawkto – 0.4.3
Ultimate Responsive Image Slider - 3.4.8: by FARAZFRANK – 3.4.8
WCFM - WooCommerce Frontend Manager: by WC Lovers – 6.5.4 – Installed version not tested with active version of WooCommerce 4.6.0
WCFM - WooCommerce Multivendor Marketplace: by WC Lovers – 3.4.4 – Installed version not tested with active version of WooCommerce 4.6.0
WCFM - WooCommerce Multivendor Membership: by WC Lovers – 2.9.4 – Installed version not tested with active version of WooCommerce 4.6.0
WCFM - WooCommerce Multivendor Marketplace - REST API: by WC Lovers – 1.4.1 – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.8 – Installed version not tested with active version of WooCommerce 4.6.0
Woocommerce Custom Filter Widget: by emptyopssphere – 0.0.10 – Installed version not tested with active version of WooCommerce 4.6.0
WPC Smart Wishlist for WooCommerce: by WPClever.net – 2.2.3 – Installed version not tested with active version of WooCommerce 4.6.0
Advanced AJAX Product Filters for WooCommerce: by BeRocket – 1.5.1.7
WooCommerce: by Automattic – 4.6.0 (update to version 4.6.1 is available)
WPC Ajax Add to Cart for WooCommerce: by WPClever.net – 1.1.2 – Installed version not tested with active version of WooCommerce 4.6.0
WPC Composite Products for WooCommerce: by WPClever.net – 3.1.4 – Installed version not tested with active version of WooCommerce 4.6.0
WPC Countdown Timer for WooCommerce: by WPClever.net – 1.1.3

### Inactive Plugins (11) ###

AfterShip - WooCommerce Tracking: by AfterShip – 1.9.26 – Installed version not tested with active version of WooCommerce 4.6.0
Different Menus in Different Pages: by ReCorp – 2.1.4
Editor Plus: by munirkamal – 1.9.2
Ocean Custom Sidebar: by OceanWP – 1.0.6
Ocean Demo Import: by OceanWP – 1.0.11
Ocean Social Sharing: by OceanWP – 1.1.0
ProfilePress Lite: by ProfilePress Team – 1.5.14
Shortcake (Shortcode UI): by Fusion Engineering and community – 0.7.4
Stripe For WooCommerce: by Payment Plugins
[email protected] – 3.2.4

Trending/Popular Post Slider and Widget: by WP OnlineSupport – 1.3.5
WP Fastest Cache: by Emre Vona – 0.9.1.1

### Settings ###

API Enabled: –
Force SSL: ?
Currency: INR (?)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: ? Page not set
Cart: #498 - /cart/
Checkout: #466 - /checkout/
My account: #161 - /account/
Terms and conditions: #15 - /about/

### Theme ###

Name: OceanWP
Version: 1.9.0
Author URL: https://oceanwp.org/about-me/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: oceanwp/woocommerce/cart/mini-cart.php
oceanwp/woocommerce/content-single-product.php
oceanwp/woocommerce/loop/loop-start.php
oceanwp/woocommerce/single-product/title.php

### Action Scheduler ###

Complete: 102
Oldest: 2020-09-22 12:26:23 +0000
Newest: 2020-10-22 11:16:04 +0000

Pending: 2
Oldest: 2020-10-23 11:16:04 +0000
Newest: 2020-10-23 11:16:04 +0000
    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    I’m not able to view the Checkout page due to the maintenance mode. However, since a third-party theme is being used, it might be that the template was overriden by the theme.

    I’d recommend reaching out to OceanWP support for help with checking out this issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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